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Cafe and Restaurant Manager • St Marys, SA, AU
- Ensure smooth front-of-house and back-of-house coordination
- Maintain high standards of food quality and service
- Monitor cleanliness, hygiene, and safety standards
2. Staff Management
- Hire, train, and supervise staff (servers, baristas, chefs, kitchen staff)
- Create staff schedules and manage shifts
- Monitor employee performance and provide feedback
- Handle staff conflicts and disciplinary actions
3. Customer Service
- Handle customer complaints and resolve issues promptly
- Build customer relationships and encourage repeat business
- Manage budgets and control costs
- Monitor daily sales and expenses
- Handle cash flow, billing, and deposits
- Prepare financial reports for owners or upper management
5. Inventory & Supply Management
- Order food, beverages, and supplies
- Monitor stock levels and reduce waste
- Coordinate with suppliers and negotiate prices
6. Marketing & Promotion
- Plan promotions, events, and special offers
- Manage social media or local advertising efforts
- Increase sales and attract new customers
7. Compliance & Safety
- Ensure compliance with health and safety regulations
- Maintain food safety standards
- Ensure licensing and permits are up to date
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