At a Glance
- Tasks: Lead a dynamic team at our busy coffee drive-through and ensure smooth daily operations.
- Company: Join Kwik Koffee, a thriving specialty coffee brand in Perth.
- Benefits: Enjoy free coffee, set hours, and opportunities for career growth.
- Other info: No evening shifts and a supportive culture focused on team success.
- Why this job: Make a real impact while working hands-on with your team every day.
- Qualifications: Experience managing teams in fast-paced environments is a must.
The predicted salary is between 49500 - 60500 $ per year.
Kwik Koffee is a high-volume specialty coffee drive-through operating as part of KoffeeWorks Group in Perth. Our established Kwik Koffee Rockingham Drive Thru venue trades seven days a week and has strong potential for further growth.
This is a full-time position responsible for the day-to-day operations of a single drive-through venue and its team, reporting directly to the Kwik Koffee Area Manager. This is fundamentally a people management role: full responsibility for team leadership, rostering, performance management, and day-to-day decision-making at the venue. This is delivered from the floor, not from an office. The successful candidate will work on the coffee machine and at the service window alongside the team as part of daily operations. Trading hours range between 5am to 2pm, with a Sunday to Thursday work week. There is no evening or night trade associated with this role.
This role does not involve liquor licensing, multiple revenue streams (e.g. bar, restaurant, functions, events), or management across multiple departments (e.g. housekeeping, kitchen, front-of-house). The venue operates a single product line with one team.
Key responsibilities:
- Full accountability for team leadership, culture, and performance at the venue
- Coaching, motivating, and developing team members, including recognising and building on strong performance
- Rostering and labour management
- Recruitment, onboarding, and training of venue staff
- Managing performance issues, formal warnings, and staff exits in line with Fair Work requirements
- Day-to-day operational management, including stock, cash handling, and venue presentation
- Driving venue profitability and operational standards
- Acting as the primary decision-maker on site, with support from the Area Manager on strategic matters
About you:
- Proven experience managing teams of 6 or more people
- Experience in hospitality, QSR, or a comparable fast-paced, customer-facing environment is preferred; candidates from other industries with demonstrated people-management experience will be considered
- Demonstrated ability to lead across the full range of team management, including motivating, developing, and recognising staff, as well as managing performance issues, formal warnings, and staff exits where required, with a sound working knowledge of Fair Work requirements
- Demonstrated experience contributing to venue growth and profitability, not just day-to-day operational maintenance
- Comfortable working on the floor in a hands-on operational role, in addition to management duties
- This role is intended to be the applicant's primary and ongoing employment
Benefits:
- Superannuation
- Free coffee during shifts and staff discounts on food
- Set weekly roster, with hours confirmed in advance
- No evening or night trade
- Single-site, single-team structure with direct reporting to the Area Manager
- Career progression within KoffeeWorks Group is available but not required
Venue Manager employer: Kwik Koffee Rockingham
Kwik Koffee Rockingham is an exceptional employer that prioritises a vibrant work culture and employee development. With a focus on hands-on management, team members enjoy a supportive environment where they can thrive, alongside benefits like free coffee during shifts and a set weekly roster. Located in the bustling area of Rockingham, this role offers a unique opportunity to lead a dedicated team in a fast-paced setting while contributing to the growth of a well-established brand.
