At a Glance
- Tasks: Assist clients with travel inquiries and bookings while ensuring their satisfaction.
- Company: A dynamic travel agency focused on client support and satisfaction.
- Benefits: Flexible scheduling, travel perks, and ongoing training opportunities.
- Other info: Great opportunities for growth in a fun, remote work environment.
- Why this job: Join a supportive team and help create unforgettable travel experiences.
- Qualifications: Strong communication skills and a passion for customer service.
About the job Travel Client Support Specialist
Kopp Travels USA is seeking a reliable and service-driven Travel Client Support Specialist to support our clients throughout their travel journey from the moment they book until they return home.
This role is ideal for someone who enjoys helping people, pays close attention to detail, and is passionate about travel and customer experience.
Key Responsibilities
Respond promptly and professionally to client inquiries via email, phone, and messaging platforms
Assist with travel bookings, changes, cancellations, and special requests
Provide accurate information about destinations, travel requirements, and agency policies
Follow up with clients to confirm trip details and overall satisfaction
Handle questions or concerns with empathy, professionalism, and strong problem-solving skills
Ideal Candidate
Excellent written and verbal communication skills
Customer service experience (travel or hospitality experience is a plus, but not required)
Organized, dependable, and detail-oriented
Comfortable using technology and learning booking platforms and systems
Passionate about travel and helping others create memorable experiences
What We Offer
100% remote position with flexible scheduling
Opportunities for growth within the agency
Travel perks and exclusive industry discounts
Supportive team environment with ongoing training and guidance
If you’re enthusiastic about travel and enjoy delivering exceptional client support, we’d love to hear from you.
Apply today and start your journey with Kopp Travels USA.
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Travel Client Support Specialist – Remote in Perth employer: Kopp Travels
Kopp Travels USA is an exceptional employer for those passionate about travel, offering a fully remote work environment that allows for flexible scheduling. With a strong focus on employee growth and a supportive team culture, you will have access to ongoing training and exclusive travel perks, making it a rewarding place to build your career while helping others create unforgettable experiences.
