At a Glance
- Tasks: Deliver top-notch customer support and keep operations running smoothly.
- Company: Join Komatsu, a leader in the service-focused industry.
- Benefits: Gain valuable experience with opportunities for personal and professional growth.
- Other info: Dynamic role with a focus on adaptability and development.
- Why this job: Make a real difference while learning about engines and equipment.
- Qualifications: Strong communication skills and a passion for mechanical systems.
The predicted salary is between 31500 - 38500 $ per year.
Customer Support Representative - 12 Month Fixed Term Contract
Make a difference as a CSR with Komatsu, where you'll play a key role in delivering responsive customer support in a fast-paced, service-focused environment.
In this position, you will support customers while working across internal systems and collaborating closely with your team to help keep operations running smoothly.
As you build your product and systems knowledge, you will handle customer enquiries, provide high-quality service, and apply your mechanical aptitude to help navigate parts and service-related conversations.
Gain valuable experience in customer service, systems and technical learning, with opportunities to grow your capability in a business that values attitude, adaptability and development.
What we are looking for
- Strong customer service and communication skills, with the ability to work effectively with customers and internal stakeholders.
- Mechanical aptitude or a genuine interest in how engines, vehicles or equipment work; experience from automotive, motorcycles, caravans, cycles or similar industries will be highly regarded.
- Confidence using systems and learning new technology, with a mindset open to evolving tools and processes.
- A positive attitude, sound judgement and willingness to learn.
Customer Support Representative - 12 Month Fixed Term Contract in Fairfield employer: Komatsu
At Komatsu Australia, we pride ourselves on fostering an inclusive and supportive work environment where every employee can thrive. Located at the Batchfire Callide Mine, our Maintenance Planner role offers a unique opportunity to engage in hands-on planning while collaborating with diverse teams to ensure optimal equipment performance. With a strong focus on employee growth, competitive benefits, and a commitment to safety and well-being, Komatsu is an excellent employer for those seeking meaningful and rewarding careers in the mining industry.
