Senior Account Manager Aftermarket

Senior Account Manager Aftermarket

Full-Time 90000 - 110000 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead strategic customer relationships and drive sustainable growth in the aftermarket sector.
  • Company: Join Komatsu Australia, a diverse and inclusive workplace focused on creating value together.
  • Benefits: Enjoy generous parental leave, income protection, career development, and health discounts.
  • Other info: Experience excellent career growth opportunities in a zero-harm culture.
  • Why this job: Shape account strategies and make a real impact in a dynamic industry.
  • Qualifications: Strong knowledge of mining operations and proven relationship-building skills required.

The predicted salary is between 90000 - 110000 $ per year.

About Us

At Komatsu Australia you'll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together .

We encourage people with diverse backgrounds to apply for this role.

The Opportunity

Take the lead on some of our most strategic Tier 1 customer relationships.

You'll shape account strategy, drive sustainable growth and build strong partnerships with senior stakeholders, connecting customer priorities with Komatsu's aftermarket capabilities across sites and regions.

Key Responsibilities

  • - Manage strategic Tier 1 customer relationships at a corporate level.
  • - Develop and deliver multi-year account plans aligned to customer goals.
  • - Drive revenue growth, profitability and increased wallet share.
  • - Lead contract, pricing and long-term commercial negotiations.
  • - Build trusted relationships with C-suite and senior stakeholders.
  • - Lead fleet optimisation, TCO reduction and digital integration initiatives.
  • - Facilitate executive business reviews and account performance reporting.
  • - Maintain accurate forecasting, opportunity pipelines and CRM activity.
  • Role Located: Welshpool, WA
  • Roster: Monday – Friday, 38 hours per week

What We Are Looking For

  • - Strong knowledge of mining operations, customer needs and equipment lifecycles.
  • - Proven ability to develop long-term, multi-site account growth strategies.
  • - Strong commercial acumen with experience negotiating high-value agreements.
  • - Demonstrated ability to build relationships and influence C-suite decision-makers.
  • - Experience leading strategic initiatives, including innovation and digital transformation.
  • - Confident using CRM and reporting tools for account planning and opportunity management.
  • - Tertiary or trade qualification in sales, service, engineering, logistics or supply chain desirable.

Why work for us!

Komatsu benefits

  • - Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits.
  • - Financial: Income Protection Insurance and Death & Diability Insurance provided through our company superannuation fund ; Novated Leasing options available.
  • - Career: Recognition, awards, flexibility, further education studies and internal career development.
  • - Health: Corporate discount with Bupa, Total Wellbeing Solution with CU Health
  • - Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents.
  • - Yearly Bonus: Potential to receive a yearly bonus.
  • - Referral Program: $3000 referral payment for referring a successful new employee to Komatsu.

Komatsu offers a zero-harm culture in the workplace and competitive remuneration package.

We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations.

Komatsu is committed to a workplace where women can thrive.

Senior Account Manager Aftermarket employer: Komatsu Australia Pty Ltd

At Komatsu Australia, we pride ourselves on fostering an inclusive and supportive work culture that empowers our employees to thrive. As a Branch Manager in Campbellfield, you'll benefit from a comprehensive range of family-friendly policies, career development opportunities, and competitive remuneration, all while leading a dedicated team in a zero-harm environment. Join us to make a meaningful impact in the earthmoving and construction equipment industry, where your leadership will drive operational excellence and customer satisfaction.

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Contact Details:

Komatsu Australia Pty Ltd Recruitment Team

We think you need these skills to ace Senior Account Manager Aftermarket

Account Management
Customer Relationship Management (CRM)
Strategic Planning
Commercial Negotiation
Stakeholder Engagement
Revenue Growth Strategies
Fleet Optimisation