Technician - Field Service in Perth

Technician - Field Service in Perth

Perth Full-Time On-site
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At a Glance

  • Tasks: Diagnose and repair mining and construction equipment while providing top-notch customer service.
  • Company: Join Komatsu Australia, a leader in innovation and inclusivity.
  • Benefits: Competitive salary, generous parental leave, health discounts, and career development opportunities.
  • Other info: FIFO roster with excellent work-life balance and a supportive workplace culture.
  • Why this job: Make a real impact in a hands-on role with a focus on safety and teamwork.
  • Qualifications: Trade qualification in Plant Mechanics or equivalent, plus strong diagnostic skills.

At Komatsu Australia you'll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together.

We encourage people with diverse backgrounds to apply for this role.

The Opportunity

At Komatsu, we're creating value together through innovation, collaboration, and a commitment to safety.

We have an exciting opportunity for a qualified Field Service Technician to join our Customer Support team in Kalgoorlie, delivering expert maintenance, diagnostics and repair services across a range of mining and construction equipment.

As a Field Service Technician, you'll be responsible for providing high-quality maintenance, diagnostic and repair services on Komatsu equipment at customer sites throughout the region.

This is a hands‐on role that requires strong technical expertise, a commitment to safety, and a customer‐focused approach.

Key Responsibilities

  • Diagnose, troubleshoot and repair mechanical, hydraulic and electrical faults
  • Perform scheduled servicing, maintenance and component replacements
  • Conduct testing and adjustments on machine operating and monitoring systems
  • Complete accurate service documentation and technical reports
  • Coordinate and support site‐based maintenance activities
  • Provide exceptional customer service and technical support
  • Work closely with customers and internal teams to ensure equipment reliability and uptime
  • Maintain the highest standards of safety, quality and workmanship
  • Potential Annual Earnings: $234,000
  • Roster: FIFO 2:1 ex Perth

Role Located: Sunrise Dam - Must be currently living in Perth to be considered for the role.

  • What we are looking for
  • Trade qualification as a Plant Mechanic or equivalent heavy diesel qualification
  • Experience servicing and repairing mobile mining, construction or heavy equipment
  • Strong diagnostic and fault‐finding skills
  • A commitment to working safely in a field service environment
  • Ability to work independently and manage competing priorities
  • Strong communication and customer relationship skills
  • Sound computer skills, including Microsoft Office applications
  • Minimum MR Driver's Licence
  • High Risk Work Licence (desirable)

Why work for us!

Komatsu benefits

  • Families Policy: 16 weeks of paid primary carer parental leave, 4 weeks of secondary carer leave, plus many more family friendly benefits
  • Financial: Income Protection Insurance provided through our company superannuation fund
  • Career: Recognition, awards, flexibility, further education studies and internal career development
  • Health: Corporate discount with Bupa, Total Wellbeing Solution with Telus Health
  • Travel: Discounts with Avis, Qantas, Crown, IHG and travel agents
  • Referral Program: $3,000 referral payment for referring a successful new employee to Komatsu

Komatsu offers a zero‐harm culture in the workplace and competitive remuneration package.

We employ people with different skills, abilities, cultural backgrounds, experiences, preferences, ethnicities and from different generations.

Komatsu is committed to a workplace where women can thrive.

Technician - Field Service in Perth employer: Komatsu Australia Pty Ltd

At Komatsu Australia, we pride ourselves on fostering an inclusive and supportive work culture that empowers our employees to thrive. As a Branch Manager in Campbellfield, you'll benefit from a comprehensive range of family-friendly policies, career development opportunities, and competitive remuneration, all while leading a dedicated team in a zero-harm environment. Join us to make a meaningful impact in the earthmoving and construction equipment industry, where your leadership will drive operational excellence and customer satisfaction.

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Contact Details:

Komatsu Australia Pty Ltd Recruitment Team

We think you need these skills to ace Technician - Field Service in Perth

Mechanical Fault Diagnosis
Hydraulic Systems Knowledge
Electrical Fault Diagnosis
Scheduled Maintenance
Component Replacement
Service Documentation
Technical Reporting