Isurava Intake and Support Officer

Isurava Intake and Support Officer

Full-Time 68000 - 72000 $ / year (est.) On-site
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At a Glance

  • Tasks: Engage with young people and families, coordinating support and assessments.
  • Company: Join the Kokoda Youth Foundation, dedicated to empowering at-risk youth.
  • Benefits: Competitive salary, supportive team, and opportunities for professional growth.
  • Other info: Work in a values-driven environment focused on collaboration and positive impact.
  • Why this job: Make a real difference in young people's lives every day.
  • Qualifications: Diploma or degree in Community Services or related field; experience in youth engagement.

The predicted salary is between 68000 - 72000 $ per year.

Isurava Intake and Support Officer

About the role

Arundel or Ipswich

At the Kokoda Youth Foundation (KYF), we believe in changing lives through the Spirit of Kokoda –
Courage, Endurance, Mateship, and Sacrifice.

Our Isurava Program supports young people at risk of
disengaging from education, family, and community, giving them the tools to build resilience and
thrive.

We are seeking a dedicated Intake and Support Officer to play a vital role in engaging young people
and their families, coordinating referrals, and ensuring every participant is set up for success in the
program.

What you’ll do

  • Be the first point of contact for young people and their families, building trust and guiding
    them through intake and assessment.
  • Work closely with referrers (schools, QPS, Child Safety, Youth Justice, and community
    partners) to coordinate assessments and support plans.
  • Develop and maintain accurate participant records in line with Child Safe Standards.
  • Support risk and safety planning with a trauma-aware and culturally responsive approach.
  • Contribute to program outcomes by ensuring strong stakeholder communication and
    effective case coordination.

What we’re looking for

  • A diploma or degree in Community Services, Youth Work, Social Work, or a related field (or
    equivalent experience).
  • Experience in youth engagement, intake, and case coordination.
  • Knowledge of trauma-informed and culturally safe practice, particularly for Aboriginal and
    Torres Strait Islander young people.
  • Strong organisational, data management, and administrative skills.
  • Excellent communication and rapport-building skills.
  • A current driver’s licence and Working with Children Check (or ability to obtain).
  • Applicants must have valid work authorisation to work in Australia.

Why join us?

  • Be part of a passionate, values-driven organisation that’s been supporting young Australians
    for 20 years.
  • Work within a supportive team that prioritises collaboration and professional growth.
  • Help shape positive futures for young people in Ipswich, the Gold Coast, and beyond.
  • Enjoy a role that is meaningful, varied, and makes a real difference every day.
  • #J-18808-Ljbffr

Isurava Intake and Support Officer employer: Kokoda Youth Foundation

At Kokoda Youth Foundation, we pride ourselves on being an exceptional employer that fosters a supportive and passionate work culture. Located in the vibrant Gold Coast, our team is dedicated to making a meaningful impact in the lives of young people through community-driven initiatives. With full NFP salary packaging, opportunities for professional growth, and a close-knit environment, you will have the chance to lead innovative marketing strategies while honouring the legacy of the Kokoda spirit.

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Contact Details:

Kokoda Youth Foundation Recruitment Team

We think you need these skills to ace Isurava Intake and Support Officer

Communication Skills
Adaptability
Problem-Solving Skills
Teamwork
Flexibility
Time Management
Compassion