At a Glance
- Tasks: Lead a passionate team, create unforgettable customer experiences, and drive store performance.
- Company: Join Koko Black, an iconic Australian chocolate brand with a focus on innovation and connection.
- Benefits: Enjoy a 40% discount, career growth opportunities, and a supportive team culture.
- Other info: Dynamic role with opportunities for personal and professional development.
- Why this job: Be part of a delicious journey and make a real impact in a vibrant retail environment.
- Qualifications: Retail leadership experience, a passion for coaching, and a love for chocolate.
The predicted salary is between 40608 - 49632 $ per year.
Join the Koko Team at the iconic Brisbane Arcade in the heart of Brisbane CBD. At Koko Black Group, we craft chocolate and create unexpected, signature experiences that delight the senses and spark real human connection.
Your Role:
- Lead by example – energise your team with your passion and purpose
- Coach & develop – spot potential, nurture growth and inspire excellence
- Drive smooth operations – keep the store humming, the shelves full and the team focused on delivering results
- Own the numbers – support strong commercial performance, optimise stock and reduce waste
- Create unforgettable experiences – go beyond service to create genuine, memorable Koko Moments
- Maintain exceptional standards – ensure our store presentation and customer experience reflect the premium Koko Black brand
About You
- Previous retail leadership experience, ideally within a premium or high-volume retail environment
- A passion for coaching, developing and bringing out the best in your team
- A customer-first mindset and a love for creating memorable experiences
- Strong commercial awareness and the drive to achieve results
- A proactive, hands-on approach and the ability to thrive in a busy environment
- Confidence working collaboratively with your Store Manager and wider leadership team
- And of course... a love of chocolate!
Why You'll Love Being Part of Koko Black Group
- 40% team member discount across our delicious range
- Career growth & development – we'll invest in your future with in-store and online learning
- Supportive team culture – values-led, collaborative and focused on your growth
- Real career opportunities – grow your leadership career as Koko Black Group continues to expand
Assistant Store Manager – Brisbane Arcade employer: Koko-Black
At Koko Black Group, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. Located at Sydney Airport, our team enjoys unique benefits such as a generous 40% discount on our exquisite chocolate range, comprehensive career development opportunities, and a premium workspace that reflects our commitment to quality. Join us to not only lead a passionate team but also to create unforgettable experiences for our customers in a role that truly celebrates the joy of chocolate.
