Store Manager – Melbourne CBD

Store Manager – Melbourne CBD

Full-Time 49500 - 60500 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead a passionate team to deliver exceptional guest experiences and drive sales.
  • Company: Join Koko Black, a growing brand in Melbourne's vibrant CBD.
  • Benefits: Enjoy a 40% discount, supportive culture, and genuine career growth.
  • Other info: Work in iconic locations with great foot traffic and premium experiences.
  • Why this job: Be part of a dynamic team that values leadership and customer service.
  • Qualifications: Experience in retail or hospitality with strong leadership skills.

The predicted salary is between 49500 - 60500 $ per year.

Koko Black Group is growing and so is our leadership team in the heart of Melbourne’s CBD. We’re on the lookout for expressions of interest from passionate, experienced retail leaders who are ready to make an impact. Whether you're currently in a Store Manager role or ready to step up, this is your opportunity to be part of something truly special.

Why Join Koko Black?

  • Supportive team culture – where people come first
  • 40% team member discount – because chocolate is part of the job
  • Genuine career growth – we grow our leaders from within
  • Central Melbourne locations – iconic sites, great foot traffic, premium experience

About the Role

We’re building a team of values-led leaders who are committed to delivering unforgettable experiences for our guests and inspiring high-performing teams every day. As part of our Melbourne CBD leadership team, you’ll:

  • Lead from the floor to deliver exceptional guest service
  • Coach, develop and support a passionate team
  • Drive commercial outcomes – from service standards to stock and sales
  • Maintain visual and operational excellence
  • Bring strong availability, a hands-on attitude, and a love for hospitality

About You

  • You have leadership experience in retail, hospitality or food service
  • You’re confident managing operations, people and performance
  • You’re energised by a fast-paced environment
  • You bring positivity, initiative, and team-first thinking
  • You know the power of premium customer service – and how to lead it

Store Manager – Melbourne CBD employer: Koko Black Premium Pty Ltd

Koko Black Group is an exceptional employer located in the vibrant Melbourne CBD, offering a supportive team culture where people come first. With a strong focus on genuine career growth and a commitment to developing leaders from within, employees enjoy unique benefits such as a 40% team member discount and the opportunity to work in iconic locations with high foot traffic. Join us to be part of a passionate team dedicated to delivering unforgettable experiences and driving commercial success in a fast-paced environment.

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Contact Details:

Koko Black Premium Pty Ltd Recruitment Team

We think you need these skills to ace Store Manager – Melbourne CBD

Leadership Experience
Guest Service Excellence
Team Coaching and Development
Commercial Acumen
Operational Management
Visual Merchandising
Performance Management