At a Glance
- Tasks: Lead a passionate team to deliver exceptional guest experiences and drive sales.
- Company: Join Koko Black, a growing brand in Melbourne's vibrant CBD.
- Benefits: Enjoy a 40% discount, supportive culture, and genuine career growth.
- Other info: Work in iconic locations with great foot traffic and premium experiences.
- Why this job: Be part of a dynamic team that values leadership and customer service.
- Qualifications: Experience in retail or hospitality with strong leadership skills.
The predicted salary is between 45000 - 55000 $ per year.
Koko Black Group is growing and so is our leadership team in the heart of Melbourne’s CBD. We’re on the lookout for expressions of interest from passionate, experienced retail leaders who are ready to make an impact. Whether you're currently in a Store Manager role or ready to step up, this is your opportunity to be part of something truly special.
Why Join Koko Black?
- Supportive team culture – where people come first
- 40% team member discount – because chocolate is part of the job
- Genuine career growth – we grow our leaders from within
- Central Melbourne locations – iconic sites, great foot traffic, premium experience
About the Role
- We’re building a team of values‑led leaders who are committed to delivering unforgettable experiences for our guests and inspiring high‐performing teams every day.
- Lead from the floor to deliver exceptional guest service
- Coach, develop and support a passionate team
- Drive commercial outcomes – from service standards to stock and sales
- Maintain visual and operational excellence
- Bring strong availability, a hands‑on attitude, and a love for hospitality
About You
- You have leadership experience in retail, hospitality or food service
- You’re confident managing operations, people and performance
- You’re energised by a fast‑paced environment
- You bring positivity, initiative, and team‑first thinking
- You know the power of premium customer service – and how to lead it
Ready to Express Interest? We’d love to hear from you. Submit your expression of interest!
Store Manager – Melbourne CBD employer: Koko Black Chocolate
At Koko Black, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions leadership and teamwork. Our commitment to employee growth is evident through dynamic training opportunities and a supportive environment prioritising well-being, making it an ideal place for passionate individuals to thrive in the retail sector. With delectable perks like generous product discounts and complimentary chocolate every shift, joining our team means being part of a diverse family that celebrates unique talents and perspectives.
