At a Glance
- Tasks: Conduct usability testing on Kogan.com products and provide detailed reports.
- Company: Join Kogan.com, a leader in the eCommerce industry.
- Benefits: Enjoy perks like discounts, wellness programs, and career development opportunities.
- Other info: Be part of a collaborative team shaping the future of eCommerce in Australia.
- Why this job: Kickstart your career in a dynamic environment with real impact on customer experience.
- Qualifications: Degree in Engineering or related field; previous testing experience is a plus.
The predicted salary is between 47250 - 57750 $ per year.
We're looking for an inquisitive and solutions focused team member to help drive the Kogan.com customer experience. Our Product Testers play a key role in delivering our customers a quality product, by conducting usability testing on a broad range of Kogan.com products and providing accurate reporting to ensure the quality and safety of the product, in line with Kogan.com and Australian Industry standards.
In this role you'll be responsible for:
- Completing usability testing on a wide range of electrical and non-electrical products
- Breaking down associated products and completing formal reports to evaluate build quality, component quality and suitability of components
- Sharing reports and findings with relevant internal and external stakeholders, and suppliers
- Providing advice on the relevant AS/NZS standards for tested products
- Suggesting improvements and any changes that should be implemented in products being evaluated or existing range where applicable
- Collaborating with other departments to provide solutions and fixes to any identified problems across our product range
- Working with the product and Support teams to confirm identified issues are resolved in updated samples and software that is provided
- Ensuring that the testing area is maintained, kept clean and free from any Occupational Health & Safety hazards
To be successful in this role, you should be:
- University Degree qualified in a relevant field (Mechanical Engineering, Electronic Engineering, Electrical Engineering or similar)
- Previous experience in an internship or work experience capacity within Product Testing will be highly regarded
- An exceptional problem solver with strong attention to detail
- Tech-savvy and have an ability to use various cloud-based tools in daily work to improve efficiency and productivity
- Comfortable building and maintaining effective relationships, through exceptional communication and engagement
- Ready to challenge, be challenged, and work within our highly disruptive business model
Why Kogan.com?
- Work with an incredible team to solve important challenges, helping to drive Australia and New Zealand’s eCommerce future
- Your role has a lot of ownership, autonomy and little red tape
- You’ll be empowered to achieve positive outcomes and your work will have a real impact
- You’ll be at the forefront of the eCommerce industry with us and be part of a company that are the Pioneers of eCommerce in Australia
- Be an Intrepreneur, playing a hands-on role in shaping our strategy at our HQ
- A range of employee benefits such as; complimentary Kogan First Membership, team exclusive discounts, Health & Wellness program, Learning & Development and Lunch & Learns, Hackathons, Team member referral program, Company and team events and celebrations, community engagement (volunteering) and extensive career development opportunities plus loads more
About Us
We’re Kogan.com, Pioneers of eCommerce in Australia. At Kogan.com we offer rewarding careers, where you build your skills, are mentored by the best in the industry and get to share your expert knowledge in an innovative Company where your ideas and opinions count. You get to solve really important challenges to drive eCommerce’s future, and get to do it with a great team culture and benefits!
Graduate Product Tester in Melbourne employer: Kogan.com
Kogan.com is an exceptional employer that champions innovation and employee empowerment within the dynamic eCommerce landscape of Australia. With a strong focus on AI-driven engineering practices, employees enjoy a culture of autonomy, continuous learning, and meaningful impact, supported by a generous learning budget and a variety of employee benefits. Joining Kogan.com means being part of a collaborative team that values growth, creativity, and operational excellence, all while shaping the future of online retail.
