Marketing Specialist

Our Marketing team has a fantastic opportunity for a Marketing Specialist for Loyalty to join the team. Are you detail-oriented and passionate about loyalty programs, with a knack for keeping complex projects on track? At Kogan.com, we're looking for a Marketing Specialist - Loyalty to support the delivery of marketing outcomes across our Kogan First program, spanning operations, reporting, compliance, and project management.

This role is perfect for a driven digital marketer looking to take the next step in their career, utilizing their existing foundation in lifecycle marketing to deliver high-quality work and enable an exceptional experience for our customers!

In this role you'll be responsible for:

• Support the scoping, briefing, delivery, and reporting of Kogan First projects, tests, and initiatives.
• Own end-to-end delivery of the Giveaways program — planning, briefing, and day-to-day maintenance — continuously refining the process for better outcomes.
• Run the weekly Giveaways WIP meeting, keeping the agenda sharp and actions clearly documented.
• Ensure cross-team alignment on giveaways projects, with clear briefs and on-time delivery.
• Deliver monthly Kogan First reporting and monitor key KPIs such as growth, retention, acquisition, and conversion.
• Perform QA testing and auditing of new FIRST processes, dashboards, and projects.
• Work with Engineering on the Kogan First roadmap and with external legal advisors to keep the program within acceptable risk levels.

To be successful in this role, you should be:

• Degree qualified in Marketing, Business, Communications, or a related field.
• Experience in a marketing, loyalty, or project coordination role, ideally within Retail or eCommerce.
• Strong project management skills, with the ability to juggle multiple initiatives and deadlines.
• Comfortable working with reporting tools such as dashboards, spreadsheets, and templated SQL reports.
• Excellent attention to detail, particularly around QA, auditing, and compliance-related tasks.
• A clear communicator, confident briefing stakeholders and running structured meetings.
• Highly analytical and ready to delve into data.
• Tech-savvy and AI-forward, with an interest in or exposure to utilizing AI tools to help brainstorm copy, streamline workflows, or analyse customer segments faster.
• Able to multitask effectively.
• Inquisitive and ready to be challenged.

Why Kogan.com?

• Work with an incredible team to solve important challenges, helping to drive Australia and New Zealand’s eCommerce future.
• Your role has a lot of ownership, autonomy and little red tape.
• You’ll be empowered to achieve positive outcomes and your work will have a real impact.
• You’ll be at the forefront of the eCommerce industry with us and be part of a company that are the Pioneers of eCommerce in Australia.
• Be an Intrepreneur, playing a hands-on role in shaping our strategy at our HQ.
• A range of employee benefits such as complimentary Kogan First Membership, team exclusive discounts, Health & Wellness program, Learning & Development and Lunch & Learns, Hackathons, Team member referral program, Company and team events and celebrations, community engagement (volunteering) and extensive career development opportunities.

We’re Kogan.com, Pioneers of eCommerce in Australia. At Kogan.com we offer rewarding careers, where you build your skills, are mentored by the best in the industry and get to share your expert knowledge in an innovative Company where your ideas and opinions count. You get to solve really important challenges to drive eCommerce’s future, and get to do it with a great team culture and benefits!

Join Kogan.com to master your craft, do your best work, make a real difference and work with the best. At Kogan.com, your work will have an immediate impact on transforming the Australian and New Zealand retail environment.

Heads up! Kogan.com is a fast-paced business - our vacancy close dates are subject to change. We will assess applications as they are received, so don't wait to apply! All new Kogan.com team members are required to undergo a National Police Record check and must have full-time Australian working rights.