Do you like working with plants and have a keen eye for accuracy? Join our team at Knoxbrooke Nursery as a Despatch and Quality Control Officer.
About Knoxbrooke Nursery
Knoxbrooke is a for-purpose NDIS service provider that creates employment, development and support opportunities for people with disability. We operate a leading wholesale plant nursery located in beautiful Mount Evelyn, Victoria. Producing a broad range of plants across our 2 sites, we have a variety of customers across South Eastern Australia including retailers, landscapers and construction firms. We are one of Australia’s leading social enterprise organisations, providing supported employment and training opportunities for people living with disability, in a true commercial environment.
About the role
In this full-time role, you'll be responsible for picking plants for customer orders and ensuring all completed orders meet our high standards for quality and delivery timeframes.
Reporting to the Despatch Manager, you'll receive a daily picking list and select plants according to specified batches, varieties, quantities and quality requirements. You'll also ensure plants are transported safely to the appropriate despatch areas. While preparing orders, you'll liaise with the Inventory Controller to resolve any stock discrepancies and address quality concerns.
You'll be responsible for checking all completed customer orders to ensure plant varieties, quantities and labels are accurate, recording any changes and communicating them to the Despatch Manager.
The Despatch and Quality Control Officer role is ideal for someone who is detail-oriented, has experience working with plants and thrives in a fast-paced environment.
What you’ll do
- Work both independently and in a team to complete daily picking and quality control requirements.
- Receive and action a daily consolidated 'Pick List' generated through our nursery platform, Evergreen Connect.
- Accurately pick plants according to the allocated batches, varieties, quantities, quality specifications and stock locations as specified on the list.
- Manage daily picking tasks to ensure stock is delivered within required timeframes.
- Assist with plant picking in other despatch areas as required to support operational needs.
- Liaise with the Inventory Controller regarding stock shortages, discrepancies and quality concerns identified during picking to assist with maintaining high levels of inventory accuracy.
- Conduct final quality and quantity checks on all completed customer and store orders, including stock transferred from other Knoxbrooke Nursery sites.
- Ensure prepared orders contain the correct plant varieties, quantities and labelling to meet Knoxbrooke's quality standards.
- Identify and report stock discrepancies, quality concerns or preparation errors to the Despatch Manager and/or Inventory Controller for resolution.
- Accurately check off completed orders and clearly record any quantity changes, shortages or batch substitutions.
- Communicate picking progress, delays and operational issues affecting daily despatch requirements to the Despatch Manager.
- Work alongside other Despatch team members, including supported employees when required, providing practical guidance and assistance with plant picking activities.
- Assist with plant picking and operational duties at other Knoxbrooke Nursery sites as directed by the Despatch Manager.
- Assist with other nursery and operational duties as reasonably directed by the Despatch Manager.
- Actively participate in all meetings.
- Be compliant to all Knoxbrooke Policies and Procedures.
- At all times comply with the Knoxbrooke Code of Conduct
About you
- Strong plant identification skills and knowledge of a broad range of plant varieties (essential)
- Ability to assess plant quality, health and suitability for sale (essential)
- Previous experience working in a wholesale nursery, retail garden centre or horticultural environment (preferred)
- Experience handling, picking and transporting nursery stock (preferred)
- Good attention to detail and ability to accurately follow picking instructions
- Basic computer literacy and experience using inventory systems (preferred)
- Experience using Evergreen Connect Inventory system (preferred)
- Willingness to undertake a NDIS Worker Screening Check
- Evidence of the right to work in Australia
- $18,550 not-for-profit salary packaging available to maximise your take home pay
- Be part of a values-driven organisation
- Work within a great team environment partially outdoors
- Finish at 2.30pm every Friday!
Please note that only shortlisted candidates will be contacted.
Knoxbrooke is an Equal Opportunity Employer and supports a diverse and inclusive workforce.
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