Customer Experience & Insights Specialist in Melbourne

Customer Experience & Insights Specialist in Melbourne

Melbourne Full-Time On-site
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Knox City Council is seeking a Customer Experience Specialist to lead data analysis and drive improvements in customer experience. You will develop dashboards, tell compelling data stories, and influence service delivery through insights and workshops.

The role is based at Knox Civic Centre in Wantirna South with flexible working options and a Band 7 classification, offering competitive remuneration plus superannuation.

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Customer Experience & Insights Specialist in Melbourne employer: Knox Dementia Advisory Group

Knox Dementia Advisory Group offers a supportive work environment that prioritizes professional development and flexible working arrangements. Employees have the opportunity to contribute to meaningful projects that impact the community, particularly in early years services and risk management. The organization fosters a culture of collaboration and resilience, making it an attractive employer for those seeking to make a difference.

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Contact Details:

Knox Dementia Advisory Group Recruitment Team