At a Glance
- Tasks: Manage retail operations and build strong relationships with tenants across multiple shopping centres.
- Company: Join Knight Frank, a leading property consultancy with a people-first culture.
- Benefits: Enjoy extra leave, wellness days, and your birthday off to celebrate!
- Other info: Dynamic role with opportunities for growth and development in a supportive environment.
- Why this job: Make an impact in retail management while driving your career forward.
- Qualifications: Real estate licence or willingness to obtain, plus retail management experience.
The predicted salary is between 62100 - 75900 $ per year.
Support a portfolio throughout the Newcastle, Port Stephens and Hunter region.
Build valuable, long-term relationships with a diverse mix of retailers, service providers, and key stakeholders.
We require a real estate licence for this role
Who we’re looking for?
- Current NSWReal Estate Certificate of Registration or willingness to obtain (with our support).
- Proven experience in retail or property management, ideally across multi-site portfolios.
- Strong communication and stakeholder management skills with a customer-focused approach.
- Excellent organisational and administrative ability to manage high-volume tasks and deadlines.
- Familiarity with tenancy systems and compliance processes; Microsoft Office proficiency.
The role
Join Knight Frank’s national retail team as a Retail Manager, overseeing the day-to-day operations, presentation, and tenant engagement for a portfolio of shopping centres throughout the Newcastle, Port Stephens and Hunter region.
Key Responsibilities
- Take ownership of daily retail and tenancy management across multiple centres, ensuring compliance and presentation standards.
- Act as the primary contact for tenants, resolving queries promptly and building strong relationships.
- Coordinate lease administration, compliance tasks (insurances, bank guarantees), and maintain accurate records.
- Monitor rental and control arrears, including issuing arrears letters to tenants
- Support marketing initiatives, retailer engagement, and trading analysis to drive performance.
- Assist in co-ordinating casual mall leasing activities
- Partner with facilities and portfolio managers to deliver seamless operations and meet KPIs.
- About Knight Frank
Knight Frank Australia is part of the world’s largest privately owned property consultancy.
We provide transactional and advisory services across commercial property, including office, retail, and industrial assets.
What’sin it for you?
- Enjoy two extra weeks of leave, two wellness days every year, and your birthday off to celebrate your way
- People first culture with visible, approachable leaders who keep everyone connected through open conversations and regular business updates
- Drive your career forward with structuredsix‑monthlycheck-insand the ability to start growth conversations anytime.
- Work smarter with purpose-built property platforms and technology designed to save you time every day
- Important to know
- You must have valid Australian working rights to be considered
- A police check isrequiredfor successful candidates.
- We use AI tools toassistwith hiring, but people make the final decisions
- We are currently NOT accepting candidates via an agency, we have PSA’sin place
- #J-18808-Ljbffr
Retail Manager employer: Knight Frank
Join Knight Frank Australia, a leading privately owned property consultancy, as a Shopping Centre Manager in the vibrant West of Sydney. Enjoy a people-first culture with approachable leaders, generous benefits like extra leave and wellness days, and ample opportunities for professional growth through structured check-ins. Here, you will make a tangible impact on the community and retailers while working in a dynamic environment that values operational excellence and customer experience.
