At a Glance
- Tasks: Provide hands-on IT support across hardware, software, and emerging AI technologies.
- Company: Join Knight Frank, a leading property consultancy with a people-first culture.
- Benefits: Enjoy extra leave, wellness days, and your birthday off!
- Other info: Great career growth opportunities with regular check-ins and open communication.
- Why this job: Make a real impact while working with modern tech in a collaborative environment.
- Qualifications: 2–5 years in corporate IT support, strong Microsoft 365 and audio-visual skills.
The predicted salary is between 66150 - 80850 $ per year.
Job Description
- Work from our Sydney CBD office and enjoy opportunity to support teams and sites across NSW.
- Enjoy including an extra two weeks of annual leave, two wellness days each year, and your birthday off.
- We're looking for someone with 2–5 years' experience in a corporate IT support role who enjoys helping people, solving problems and working with modern technology.
Who are we looking for?
- 2–5 years’ experience in IT support within a corporate Microsoft 365 environment
- Strong audio-visual support experience, ideally with Microsoft Teams Rooms and hosted meeting solutions
- Hands-on experience supporting AI tools such as Microsoft Copilot and Claude
- Has mentored junior staff and wants to grow into a team leadership role over the long term
- Experience working in an ISO 27001-accredited or similarly compliance-driven environment is desirable
The Role
Working as part of a collaborative IT team, you will provide hands‑on support across a broad range of technologies, ensuring employees have the tools and systems they need to succeed.
You'll play a key role in supporting Microsoft 365, audio visual systems, end-user devices, and emerging AI technologies.
Key Responsibilities
- Manage day-to-day IT support across hardware, software, mobile devices and business applications,
- Look after Microsoft 365 administration and support, resolving issues and assisting users with their technology needs.
- Keep meeting rooms running smoothly by supporting and troubleshooting audio visual equipment and Microsoft Teams Rooms.
- Coordinate and maintain leased hardware, ensuring devices are deployed, replaced and tracked appropriately throughout their lifecycle.
- Support the rollout and ongoing use of AI tools, including Microsoft Copilot and Claude/
- Travel between Sydney office locations when needed to provide hands‑on support and assist with projects.
- About Knight Frank
Knight Frank Australia is part of the world’s largest privately owned property consultancy.
We provide transactional and advisory services across commercial property, including office, retail, and industrial assets.
What’s in it for you?
- Enjoy two extra weeks of leave, two wellness days every year, and your birthday off to celebrate your way.
- People first culture with visible, approachable leaders who keep everyone connected through open conversations and regular business updates.
- Drive your career forward with structured six monthly check ins and the ability to start growth conversations anytime.
- Work smarter with purpose‑built property platforms and technology designed to save you time every day.
- Important to know
- You must have valid Australian working rights to be considered.
- A police check is required for successful candidates.
- We use AI tools to assist with hiring, but people make the final decisions.
- We are currently NOT accepting candidates via an agency, we have PSA’s in place.
- #J-18808-Ljbffr
Property Desktop Support Analyst in Sydney employer: Knight Frank Australia
At Knight Frank Australia, we pride ourselves on being an exceptional employer that champions a vibrant work culture and prioritises employee growth. As a Director, People & Culture Business Partner, you will thrive in a supportive environment that values diversity and innovation, offering you the opportunity to make a meaningful impact while enjoying competitive benefits and professional development in the dynamic NSW/ACT region.
