Located in Horsley Park, you will join a team of warehouse operators, where you will perform a key frontline role that supports both customer service and operational efficiency within the Fulfilment Center. This position is responsible for providing a high level of service to customers while ensuring accurate order processing compliance including forklift operation – loading and unloading trucks.
Why you will LOVE working at Knauf Australia!
$32.00 - $34.00 hourly rate + super
Mon-Fri 6am-3pm with no weekend or Public Holiday work
Yearly Pay Review
Free onsite parking
Benefits of working at Knauf Australia!
- 14 weeks Parental Leave (primary carer)
- Access to corporate discounts including Health Insurance, Gym Memberships and trade discounts
- Career Development and Training opportunities
About the Role
As a Customer Service Operator, you will report to the Trade Store Manager, where you will be responsible for undertaking all administration tasks and direct customer service both over the phone, via E-mail and face to face.
- Serving customers face-to-face, via email and over the phone
- Administration duties including data entry and email management
- Picking & packing customer orders
- Record and report any customer complaints to the Trade Store Manager via Knauf's complaint and customer procedures
- Assist with stocktake/inventory counts process to ensure accurate inventory records are maintained
- General warehouse duties and housekeeping when required
About You
- Full and Unrestricted Australian working rights – We do not offer visa sponsorship of any kind (including offers of employment)
- Valid Police Check
- Strong administration experience
- Be physically fit and comfortable with manual handling
- Successful completion of pre-employment medical
- Experience using Microsoft office is essential
Skills Experience
- Prior experience within the Distribution & logistics Industry is highly desirable
- Experience using SAP
- Valid forklift licence is highly desirable (or willingness to obtain)
About Us
Knauf is one of the world's leading manufacturers of modern insulation materials, gypsum wallboard systems, plasters and accessories, thermal insulation composite systems, floor screed, floor systems, and construction equipment and tools.
With more than 250 production facilities and sales organizations in over 90 countries, 40,000 employees worldwide. The Knauf Group is without doubt one of the big players on the market – in Europe, the USA, South America, Asia, Africa, and Australia.
We are committed to celebrating diversity and creating an inclusive environment. We encourage applications from people of all ages, nationalities, abilities, and cultures – including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people living with disability. Please let our team know if we can adjust our recruitment process to support your accessibility needs.
Customer Service Operator in Sydney employer: Knauf Group
At Knauf Australia, we pride ourselves on being an exceptional employer, offering competitive pay of $33.00 per hour plus super and allowances, alongside generous benefits like 14 weeks of parental leave and access to discounts on health insurance and gym memberships. Our Dandenong South location fosters a supportive work culture with ample career development and training opportunities, ensuring that our employees can grow and thrive in their roles while contributing to a diverse and inclusive environment.
