Kmart is seeking a Loyalty Lead to shape how we engage, reward and build stronger relationships with our customers across Flybuys, OnePass and our owned channels. You will lead end-to-end loyalty campaigns, manage targeting, forecasting and post‑implementation reviews to continually optimise performance with cross‑functional teams.
Reporting to the Head of Loyalty, you will partner with Analytics, Product, CX and Marketing to uplift loyalty features, design lifecycle journeys, harness AI-enabled
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Loyalty Lead - Personalised Journeys & Growth in Melbourne employer: Kmart
Kmart Group is an exceptional employer that fosters a vibrant and inclusive work culture, empowering employees to make a meaningful impact on millions of customers each week. With flexible hybrid working options, comprehensive benefits including discounts across various brands, and robust career development opportunities through mentorship and dynamic learning programs, Kmart Group is dedicated to supporting the growth and well-being of its team members. Join us in a collaborative environment where your creativity and problem-solving skills will thrive, and be part of a company that values diversity and inclusivity.
