Customer Service Officer – BOQ Group
Do you have a passion for customer service and want to kickstart your career in banking? Are you an experienced customer service professional with excellent relationship building skills and a passion for delivering excellent service to customers? Join our dynamic team and unlock amazing career development in the banking industry!
As the Customer Service Officer, you will be the first point of contact in the Branch, providing exceptional customer service to our customer network, by identifying and supporting customers to explore their current and future financial needs.
You will be responsible for undertaking transaction activities for customers, educating customers on using digital banking solutions and conducting needs-based conversations to generate opportunities in personal banking and lending.
About you
Someone with exceptional communication and relationship building skills will thrive in our environment. We're looking for career minded individuals with a genuine interest in, or passion for banking.
If you are a team player who loves to collaborate and bring a proactive attitude and a commitment to exceeding customer expectations, then we want to hear from you!
While we love seeking previous Banking or Sales experience, it is not a prerequisite.
About us
BOQ Group is a truly unique group of challenger brands with a purpose – to provide a genuine alternative to Australian financial services for customers and employees.
Our family of brands (Bank of Queensland (BOQ), ME Bank, Virgin Money Australia, BOQ Specialist), each come with their own defined customer audience and brand personality, but share one goal – to build social capital through banking. That’s creating trust with customers, exploring staff potential and believing that tiny gestures and big ideas can change the world for communities.
BOQ Group’s inclusive vision is to foster a workspace that values and leverages difference and creates new possibilities, a place where our people feel confident to bring their best selves to work every day. We embrace difference and believe that our workforce should reflect the customers and communities that we serve.
In 2023, we successfully implemented an innovative Reconciliation Plan, driving positive change and promoting inclusivity across BOQ Group.
At BOQ Group, we are passionate about creating an exceptional work environment that nurtures both your professional and
#J-18808-Ljbffr
Holiday Retail Crew Member—Seasonal Customer Service employer: Kmart Group
Kmart Group is an exceptional employer that fosters a vibrant and inclusive work culture, where innovation and collaboration thrive. As a Strategic Remuneration & Benefits Leader, you will have the opportunity to shape impactful reward frameworks while enjoying comprehensive employee benefits and professional growth opportunities in a supportive environment. Located in Australia, Kmart Group values its people and is committed to creating a workplace that encourages development and celebrates success.
