Klaviyo is seeking a senior Customer Success leader to own retention, adoption, expansion, and customer experience across APAC. You will lead managers and CS managers, shaping global CS strategy as a core member of the CS Senior Leadership Team.
You will work with senior leaders, including C‑suite, to analyze performance, trends, and risk. You’ll build an inclusive culture, set clear vision and goals, and drive a cost-efficient org focused on excellence in customer support.
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APJ Customer Success Leader, Regional Growth & Strategy in Sydney employer: Klaviyo
Klaviyo is an exceptional employer that fosters a vibrant and inclusive work culture, particularly in our Sydney office where we are building a dynamic team focused on growth and collaboration. With a strong emphasis on employee development, Klaviyo offers ample opportunities for career advancement and encourages a mindset of continuous learning, making it an ideal place for ambitious individuals looking to make a significant impact. Our comprehensive benefits package, combined with the chance to shape the future of Klaviyo in APAC, ensures that every Klaviyo is empowered to thrive both personally and professionally.
