At a Glance
- Tasks: Lead a boutique team, drive sales, and create an exceptional customer experience.
- Company: KIVARI, an Australian designer brand focused on sustainability and community.
- Benefits: Competitive salary, generous discounts, birthday leave, and career development opportunities.
- Other info: Dynamic work environment with a focus on community and quality.
- Why this job: Join a passionate team and inspire confidence in customers while growing your career.
- Qualifications: Experience in retail management, strong leadership skills, and a passion for fashion.
The predicted salary is between 56700 - 69300 $ per year.
Born in Australia. Belonging everywhere.
We're looking for a Boutique Manager to lead our BURNSIDE boutique - building and developing a team, driving results, and making sure every customer who walks through the door leaves feeling genuinely looked after.
ABOUT US
KIVARI is an accessible designer brand with deep coastal roots, founded in Sydney in 2014.
Every piece is designed by our team in Australia and crafted with sustainability in mind.
With signature design handwriting, quality craft and considered details, we inspire women to feel confident and authentically themselves.
Community comes first, quality always - and our boutiques are where that comes to life, where our customers meet us properly for the first time.
ABOUT YOU
You take real pride in your boutique and your team.
You know how to set a high standard and inspire your team to meet it.
You bring warmth to every customer interaction and stay calm and composed on your busiest days.
You can also read a set of numbers and turn them into a plan for the week.
You've built and developed a team before, and nothing makes you happier than watching people get better at what they do.
- RESPONSBILITIES
- Sales and KPI performance - drive the boutique's sales targets and KPIs, and use the numbers to shape what the team does each day.
- Your team - recruit, roster, train, coach and develop the boutique team.
- Customer experience - set the standard for how every customer is looked after, from the first hello through to fittings, styling and follow-up.
- Boutique operations - the day-to-day running of the boutique, including rostering, wage cost and reporting.
- Stock - deliveries, transfers, replenishment, stocktakes and shrinkage.
- Visual merchandising - bring each drop and campaign to life in-store in line with brand direction.
- Clienteling and community - build genuine repeat relationships and grow the local community around the boutique.
- Brand representation - represent KIVARI to the highest standard, in the boutique and at local events.
QUALIFICATIONS
- Previous experience managing a boutique or store, ideally in fashion or premium retail.
- A track record of delivering sales and KPI results.
- Experience leading, coaching and rostering a team.
- Confident with POS, stock and rostering systems.
- Strong communication and organisational skills, and the ability to build genuine relationships with customers and team alike.
- Availability across the full trading week, including weekends and peak trading periods.
WHAT WE OFFER
- A brand you'll be proud to represent - a close team, a beautiful space, and customers who genuinely love what we make.
- Real growth - as KIVARI expands, we're committed to helping you develop your skills and your career, with genuine pathways across our boutique network.
- Real support - a leadership team that backs you, and 24/7 confidential support through our EAP plus a paid day off for your birthday.
- Purpose - we design with intention, make with sustainability in mind, and stay close to the community and the coastline that shaped us.
- Competitive package - salary plus a generous team member discount, a quarterly uniform allowance, and boutique incentives when your team hits its targets.
OUR VALUES
Community First Quality Always Believe in What's Possible Always Evolving
This role is based in our BURNSIDE boutique.
KIVARI is an equal opportunity employer. We celebrate diversity and are committed to an inclusive environment for all. All applications are treated in the strictest confidence.
Boutique Manager - Burnside employer: Kivari
KIVARI is an exceptional employer located in the vibrant Byron Bay, offering a dynamic and supportive work environment that fosters creativity and collaboration. With a strong commitment to employee growth, we provide opportunities for skills development and career advancement, all while being part of a brand that values sustainability and diversity. Join us to make a meaningful impact in a boutique that celebrates luxe fashion and a passionate customer base.
