At a Glance
- Tasks: Help customers, process orders, and collaborate with teammates in a fast-paced environment.
- Company: Beijer Ref Australia, a leading wholesaler in air-conditioning and refrigeration.
- Benefits: Employee perks, career growth opportunities, and a supportive team culture.
- Other info: Enjoy stability in a future-focused industry with great employee discounts.
- Why this job: Join a dynamic team and make a real difference in customer satisfaction.
- Qualifications: Customer service experience, strong communication skills, and a team spirit.
The predicted salary is between 45000 - 55000 $ per year.
Beijer Ref Australia is a leading wholesaler in the air-conditioning and refrigeration industry, known for our strong brands, expert knowledge, and genuine commitment to customer satisfaction. We’re on the lookout for a Customer Service Representative who’s ready to bring positive energy, strong attention to detail, and a solutions-focused mindset to our North Lakes team.
What You’ll Be Doing:
- Helping our customers: You’ll build genuine relationships, provide product support, and offer advice that helps them get the job done.
- Keeping things on track: You’ll quote and process sales orders accurately and efficiently – making sure stock, pricing, and deliveries all align.
- Working together: From the warehouse to the counter, you’ll collaborate with teammates to maintain a clean, safe, and organised environment.
- Driving great outcomes: You’ll take initiative to meet branch targets and support your team to deliver the best service possible.
What You’ll Bring:
- A customer-first mindset and strong communication skills.
- Previous experience in customer service or a similar role (retail, wholesale, trades welcome).
- Solid computer skills – you’re confident navigating systems and emails.
- Forklift licence (or willingness to obtain one).
- Willingness to complete a Pre-employment Medical and National Police Check.
- A team spirit that reflects our values: Committed, United, Engaged, and Straightforward.
Why Join Us?
- Supportive culture – Work with a team that’s down-to-earth, inclusive, and genuinely helpful.
- Career opportunities – Be part of a national network with room to grow.
- Stability – Enjoy the security of a well-established business in a future-focused industry.
- Employee perks – Including staff discounts, development opportunities, and a strong safety culture.
Customer Service Representative in North Lakes employer: Kirby HVAC&R Pty Ltd
At Kirby HVAC&R, we pride ourselves on being a leading employer in the refrigeration and HVAC industry, offering a supportive and collaborative team culture in the vibrant city of Adelaide. Our employees benefit from competitive salary packages, generous parental leave, and opportunities for career growth within the global Beijer Ref Group. Join us to leverage your technical expertise in a rewarding customer-facing role that not only enhances your professional development but also allows you to make a meaningful impact in the industry.
