At a Glance
- Tasks: Provide exceptional customer service and support sales activities in a dynamic team environment.
- Company: Join Kirby HVAC&R, a leading wholesaler in refrigeration and air conditioning.
- Benefits: Enjoy competitive salary, overtime opportunities, and generous paid parental leave.
- Other info: Access to experienced leaders and global opportunities within the Beijer Ref Group.
- Why this job: Kickstart your career with structured training and a supportive team culture.
- Qualifications: No industry experience needed; just a positive attitude and willingness to learn.
The predicted salary is between 49500 - 60500 $ per year.
We're looking for a friendly, customer-focused person to join our Fyshwick team as a Customer Service Representative.
You don't need industry experience to succeed in this role.
If you enjoy helping people, have a positive attitude and are keen to learn, we'll provide the training and support you need to build a long-term career with us.
Kirby HVAC&R is one of Australia's leading wholesalers in refrigeration and air conditioning.
As part of the Beijer Ref Group, we're backed by a national network of 100+ branches and more than 800 employees.
We're proud of our supportive culture, career opportunities and commitment to helping our people succeed.
- Competitive salary + super
- Overtime and call-out opportunities to boost your earnings
- Incentive programs that reward team success
- Structured training to build your knowledge
- Opportunities to work across other branches and broaden your experience
- Salary packaging, novated leasing and Maxxia rewards
- Generous paid parental leave
- A supportive team culture where everyone pitches in and has each other’s backs
- Access to experienced technical leaders
- The stability and global opportunities of the Beijer Ref Group
- What you'll be doing
- Providing exceptional customer service at the counter, over the phone and via email.
- Processing customer orders and supporting sales activities.
- Building strong relationships with customers and helping them find the right solutions.
- Picking, packing and dispatching customer orders.
- Assisting with deliveries and day-to-day branch operations.
- Supporting stock control and maintaining a safe, organised workplace.
- Who we're looking for
You might come from retail, hospitality, administration, customer service, sales or another customer-facing role.
Most importantly, you
- Enjoy helping customers and creating positive experiences.
- Communicate confidently and build rapport with a wide range of people.
- Have a positive attitude and willingness to learn.
- Are reliable, organised and take pride in your work.
- Work well as part of a team.
- Are comfortable using computers and learning new systems.
- Hold a current Australian Driver's Licence
- A Forklift Licence is desirable but not essential, we can support you in obtaining one.
Please note that the successful applicant will be required to complete a pre-employment medical assessment (including drug and alcohol screening) and a National Police Check.
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Customer Service Representative in Canberra employer: Kirby HVAC&R Pty Ltd
At Kirby HVAC&R, we pride ourselves on being a leading employer in the refrigeration and HVAC industry, offering a supportive and collaborative team culture in the vibrant city of Adelaide. Our employees benefit from competitive salary packages, generous parental leave, and opportunities for career growth within the global Beijer Ref Group. Join us to leverage your technical expertise in a rewarding customer-facing role that not only enhances your professional development but also allows you to make a meaningful impact in the industry.
