About the Opportunity
Join a Queensland Government team in a busy, customer-focused administration and travel coordination role!
An exciting opportunity is available for an organised, proactive and customer-focused Administration & Travel Support Officer to join a busy Queensland Government team.
In this varied role, you'll provide essential administrative and customer service support, coordinate travel arrangements and work closely with internal teams, suppliers and stakeholders to ensure the smooth delivery of services.
We're looking for someone who thrives in a fast-paced environment, has exceptional attention to detail and enjoys being part of a collaborative team.
Your new role
- Coordinate and manage travel bookings, including flights, accommodation, car hire, ferries and charter services.
- Deliver high-quality customer service, responding to enquiries via phone and email within required timeframes.
- Liaise with internal stakeholders, external suppliers and service providers to ensure efficient service delivery.
- Maintain accurate records, registers and documentation using Microsoft Office and internal systems.
- Monitor incoming and outgoing correspondence, ensuring enquiries and requests are actioned promptly.
- Prepare reports, update spreadsheets and assist with general administrative duties.
- Support the development and improvement of procedures, manuals and administrative processes.
- Work collaboratively within a busy, KPI-driven environment while maintaining accuracy and meeting deadlines.
About You
To be successful in this role, you will be able to demonstrate:
- Previous experience in administration, customer service, travel coordination or a similar support role.
- Strong Microsoft Excel skills ideally and confidence using Microsoft Office applications.
- Excellent organisational skills with the ability to manage competing priorities and meet tight deadlines.
- Strong communication skills and the ability to build positive working relationships with stakeholders and suppliers.
- Exceptional attention to detail, particularly when managing bookings, records and documentation.
- A proactive, flexible and team-focused attitude with a willingness to undertake routine administrative tasks.
- Ability to work effectively in a high-volume environment with performance targets and deadlines.
- A current driver's licence with a clean driving record.
Benefits
- Garbutt, 4814
- Contract up to April 2027, with potential extension
- $51.12 Per Hour + 12% Superannuation (PAYG Agency Contractor)
- 36.25 hours per week, Monday to Friday
- Weekly pay cycle
Confidential enquiries can be directed to:
Alana Hunter
Principal Consultant*****@kingstonhumancapital.com.au
Kingston Human Capital specialises in recruitment for the Queensland Government and Public Sector.
If this role isn't quite right for you, but you are seeking a similar opportunity, reach out for a confidential discussion about your career.
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