At a Glance
- Tasks: Coordinate installation schedules and ensure exceptional customer experiences.
- Company: Join Kingspan, a leading Australian manufacturer focused on sustainability.
- Benefits: Career development, employee discounts, team events, and a supportive culture.
- Other info: Opportunity to contribute to a net zero emissions future.
- Why this job: Be part of a dynamic team making a real impact on sustainable solutions.
- Qualifications: Experience in customer service or coordination, strong communication skills.
The predicted salary is between 62100 - 75900 $ per year.
Join a market-leading Australian manufacturer and help deliver projects that matter. At Kingspan Water & Energy, we’re passionate about creating sustainable water storage and wastewater solutions that support homes, businesses, farms, and communities across Australia. We’re looking for an organised and customer-focused Installations Coordinator to join our growing team in Moama, NSW.
If you thrive in a fast-paced environment, enjoy solving problems, and love bringing people together to achieve great outcomes, we’d love to hear from you.
About the Role
Reporting to the Installations Manager, you’ll be the critical link between customers, installers, plumbers, logistics teams, and internal stakeholders, ensuring installation projects are delivered efficiently and on schedule. No two days are the same. You’ll be responsible for coordinating installation schedules, managing changes, communicating with key stakeholders, and ensuring every installation journey delivers an exceptional customer experience.
Key Responsibilities
- Coordinate and schedule daily tank installations across multiple locations
- Manage installation changes and rescheduling requirements
- Monitor and update installer schedules and job statuses
- Process installation invoicing following completion
- Liaise with plumbers, installers, supervisors and customers to ensure successful outcomes
- Work closely with Logistics and Planning teams to support seamless project delivery
- Support quality, compliance and continuous improvement initiatives
- Contribute to a safe, compliant and customer-focused workplace culture
About You
We’re looking for someone who enjoys working collaboratively, has excellent attention to detail and can confidently juggle multiple priorities.
You’ll Bring:
- Previous experience in a customer service, scheduling, operations or coordination role
- Strong communication and relationship-building skills
- Excellent organisational and time management abilities
- A proactive mindset with strong problem-solving capabilities
- The ability to adapt and thrive in a dynamic environment
- Sound Microsoft Office and Office 365 skills
- A commitment to delivering outstanding customer experiences
Why Join Kingspan?
At Kingspan, you’ll be joining a global business with a local community feel. We’re committed to innovation, sustainability and creating an environment where our people can grow and succeed.
What’s in it for You?
- Stable and growing industry leader
- Career development opportunities within a global organisation
- Employee shopping and lifestyle discounts
- Monthly team BBQs and site events
- Reward and recognition programs
- Employee Assistance Program (EAP)
- Supportive, collaborative team culture
- Opportunity to contribute to a more sustainable future
About Kingspan
Kingspan Water & Energy is Australia’s leading manufacturer of water storage, rainwater harvesting and wastewater treatment solutions. With sites across Sydney, Melbourne, Brisbane, Perth and regional NSW, we are part of the global Kingspan Group, helping to accelerate the transition toward a net zero emissions future.
Kingspan is an equal opportunity employer committed to building a diverse and inclusive workforce. We warmly encourage applications from individuals of all backgrounds, including Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse (CALD) backgrounds and people living with a disability.
Installation Coordinator in Moama employer: Kingspan Water & Energy
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