Multi-Site Manager -Sunshine Coast (Retail Tech) in Maroochydore

Multi-Site Manager -Sunshine Coast (Retail Tech)

QLD / NSW | Multi-store leadership | Base + profit share/bonus | Real autonomy

The kind of leader we’re hiring

you’re the rare mix of closer + coach + operator.

You can sell. You can manage salespeople. And you’ve already proven you can run (or help run) a multi-site business where systems matter — think multi-site franchisee, area manager, multi-location retail/service, or a structured sales network.

You’re also an entrepreneur at heart: prepared to roll up your sleeves, jump into store when needed, and still make smart commercial decisions that scale.

About King IT

King IT is a premium retail technology business with 15 stores across QLD/NSW and 500,000+ happy customers. We’re building richer, safer, more tech-savvy communities — one real conversation at a time.

We’re different because we control the full machine:

• High-margin services + products

• Proven sales and marketing model

• Private label range

• Our own in-house ERP

• Strong standards for stock, workflow, customer care, and team performance

We don’t do corporate fluff. We do real talk, real outcomes, real growth.

About the role

As a Multi-Site Manager, you’ll lead multiple stores and store leaders to drive:

• Sales performance and margin

• Coaching cadence and accountability

• Consistent ROYAL customer experience

• Operational discipline through systems

• Local community presence and brand trust

This is not a “clipboard and KPI” role. It’s hands-on leadership with real autonomy — you’ll be in stores, building capability, lifting standards, and scaling what works.

What you’ll be accountable for

1) Build a sales engine across sites

• Set expectations, rhythms, and targets that people actually follow

• Coach managers and sales teams to lift conversion, attachment, and margin

• Audit sales behaviours (not just numbers) and fix the root cause

2) Develop leaders, not passengers

• Turn store leaders into business operators

• Run consistent 1:1s, coaching plans, and performance conversations

• Recruit, onboard, and shape a strong bench for growth

3) Run “the business within the business”

• Make smart commercial calls (labour, stock, local marketing, standards)

• Use data and systems to drive repeatable execution

• Protect brand consistency while still letting great leaders lead

4) Own the customer experience

• Ensure every site delivers the ROYAL experience

• Keep service standards tight, clean expectations, and strong trust

What success looks like (first 90 days)

• You’ve built strong trust with store leaders and quickly lifted coaching quality

• Sales behaviours are tighter (not just the dashboards)

• Underperformance has a plan, and high performers feel seen and pushed

• Stores feel more consistent, more profitable, and more “King IT”

What we’re looking for (must-have)

• Demonstrated experience leading multiple sites (or equivalent multi-location leadership)

• Strong ability to sell and to coach/manage salespeople

• Commercial acumen: you understand margin, labour, and how to scale performance

• Comfortable operating inside an existing system — and improving it

• Energy to be hands-on in store when required (without becoming the bottleneck)

• High standards, direct communication, and follow-through

Bonus points

• Franchise / multi-site ownership background

• Exposure to retail tech, telco, or service-based retail

• Experience implementing process, scorecards, and coaching frameworks

What you get

• Serious earning potential: strong base + profit share/bonus (tied to performance)

• Run your business within our business: real autonomy, real support

• Training that’s actually elite: online modules, face-to-face induction, ongoing coaching

• 3-Day MBA-style program: learn how to run a profitable IT business

• Retreats + leadership development (including our big events like Fiji retreats)

• Staff discounts (up to 60% off stocked products)

• Family and home-ownership support schemes (we back our people long-term)

• Fast growth runway: we’re expanding quickly and promote from within

Ready to lead something exciting?

If you’re an operator who can lift sales, lift leaders, and lift standards across multiple stores — and you want to help scale a business with strong margins, strong systems, and real autonomy — we want to talk.

#J-18808-Ljbffr