Kinetic is seeking a Customer Experience Specialist in Molendinar for a part-time role. You will handle inbound and outbound calls, resolve issues, and ensure high customer satisfaction while upholding privacy and compliance requirements.
Key responsibilities include analyzing feedback, collaborating with internal teams to improve the customer journey, and maintaining core systems such as TIMS to meet KPIs and contractual obligations.
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Part-Time Customer Experience Pro | Empathy & Solutions employer: Kinetic
Kinetic is an exceptional employer that prioritises the health and safety of its employees while fostering a collaborative work culture in Mackay. With a strong focus on professional development, employees have ample opportunities for growth through training and mentorship, all while contributing to meaningful HSE initiatives that make a real difference in high-risk environments. The company's commitment to safety and continuous improvement ensures that every team member feels valued and empowered in their role.
