Kinetic IT is seeking a Reporting Specialist embedded onsite with a Federal Government environment in Sydney or Canberra. You will own the delivery of accurate monthly and ad hoc service reports across Helpdesk and Infrastructure, ensuring performance against SLAs and KPIs is clear and actionable.
You will build Power BI dashboards and templates, validate data from diverse sources including HP Service Manager, and help define measurement methods.
#J-18808-Ljbffr
Service Reporting & KPI Specialist (Power BI) in Sydney employer: Kinetic IT
Kinetic IT is an exceptional employer that prioritises employee growth and well-being, offering a dynamic work culture where innovation meets community impact. As a Pre-Sales Architect, you'll benefit from formal training, mentoring, and access to an internal careers hub, all while enjoying flexible work options and a supportive environment that celebrates diversity and inclusion. Join us in shaping the future of technology with a team that values your individuality and contributions.
