Kinetic IT is seeking an experienced SIAM Process Manager– Problem Manager to lead the end-to-end Problem Management lifecycle, driving proactive investigations and coordinating with Incident and Change Management. You will raise and track problem records, conduct root-cause analyses, and ensure effective permanent solutions with cross-functional teams.
The role requires strong communication, ITIL knowledge, and hands-on ServiceNow and reporting skills; hybrid work in Melbourne/Sydney with a
Hybrid SIAM Problem Manager | ITIL & ServiceNow Expert in Melbourne employer: Kinetic IT
Kinetic IT is an exceptional employer that prioritises employee growth and well-being, offering a dynamic work culture where innovation meets community impact. As a Pre-Sales Architect, you'll benefit from formal training, mentoring, and access to an internal careers hub, all while enjoying flexible work options and a supportive environment that celebrates diversity and inclusion. Join us in shaping the future of technology with a team that values your individuality and contributions.
