At a Glance
- Tasks: Lead and shape Service Level Management and Monitoring practices in a dynamic environment.
- Company: Kinetic IT, a leader in innovative IT solutions.
- Benefits: Competitive salary, flexible work arrangements, and professional development opportunities.
- Other info: Join a collaborative team focused on delivering high-quality outcomes.
- Why this job: Make a real impact by guiding teams and enhancing service delivery.
- Qualifications: Experience in service level management and strong leadership skills.
The predicted salary is between 90000 - 110000 $ per year.
Kinetic IT is seeking an experienced Practice Lead to shape and lead the Service Level Management and Monitoring & Reporting practice within a complex SIAM environment.
You will coach a team, guide process design and provide practical direction to ensure high-quality outcomes.
You will collaborate with customers and multiple service providers to keep reporting and analytics aligned, practical and fit for purpose.
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Hybrid Practice Lead, Service Level & Monitoring in Brisbane employer: Kinetic IT
Kinetic IT is an exceptional employer that prioritises employee growth and well-being, offering a dynamic work culture where innovation meets community impact. As a Pre-Sales Architect, you'll benefit from formal training, mentoring, and access to an internal careers hub, all while enjoying flexible work options and a supportive environment that celebrates diversity and inclusion. Join us in shaping the future of technology with a team that values your individuality and contributions.
