Kinetic IT is seeking an experienced SIAM Process Manager- Problem Manager to lead the full Problem Management lifecycle, driving proactive investigations, root cause analyses, and documented resolutions across Incident and Change Management.
Based in Sydney or Melbourne with hybrid work options, you will partner with cross-functional teams, stakeholders and service providers to improve service reliability, governance, and continuous improvement within a complex ITSM environment.
Hybrid SIAM Problem Manager | ITIL & ServiceNow in Bayside employer: Kinetic IT
Kinetic IT is an exceptional employer that prioritises employee growth and well-being, offering a dynamic work culture where innovation meets community impact. As a Pre-Sales Architect, you'll benefit from formal training, mentoring, and access to an internal careers hub, all while enjoying flexible work options and a supportive environment that celebrates diversity and inclusion. Join us in shaping the future of technology with a team that values your individuality and contributions.
