At a Glance
- Tasks: Lead a team to deliver high-quality care and support for children and families.
- Company: Join Kids First Children’s Services, an award-winning practice on the Northern Beaches.
- Benefits: Competitive salary of $120K - $130K + super and a balanced work culture.
- Other info: Shape the future of Kids First while enjoying a supportive and non-burnout environment.
- Why this job: Make a real impact in a community-focused role that values care and compassion.
- Qualifications: Leadership experience in health, education or community services is essential.
The predicted salary is between 120000 - 130000 $ per year.
Overview
Clinical Operations Manager role at Kids First Children’s Services on the Northern Beaches.
The role focuses on leading success by supporting the team to deliver sustainable excellence, creating outstanding experiences for children and families, and guiding the practice forward in line with core values of professionalism, integrity and care.
Responsibilities
- Ensure clinicians have the space, structure and support they need to deliver consistent, high-quality care.
- Guide the Customer Service Team to ensure clients, clinicians and the clinic experience success through effective people, services, systems and productivity.
- Lead either a clinical track (with a small caseload of about 20%) or a non-clinical leadership track, focusing the majority of time (about 80%) on guiding and supporting others, depending on background.
About You
This role suits you if you have
- Experience leading teams in health, education or community services.
- Ability to balance accountability with empathy, kindness and respect.
- Strong listening, collaboration and decision-making skills, with the ability to consider the needs of clients, colleagues and the clinic as a whole.
- Experience supporting staff through meaningful conversations, regular check-ins and growth opportunities.
- Clear, confident and respectful communication with families so every parent and child feels supported.
- Experience overseeing compliance, systems and operational performance.
- Commitment to the values of Care, Kindness, Compassion and Making a Contribution.
- Willingness to work from the Northern Beaches or nearby areas; knowledge of the NDIS is advantageous but not required.
- Why Kids First
For almost 19 years, Kids First Children’s Services has supported more than 35,000 children and families.
We are an award-winning multidisciplinary practice with psychologists, speech pathologists, occupational therapists and teachers, guided by our core values.
- Why You’ll Love This Role
- Earn a competitive salary package of $120K - $130K + super (commensurate with experience).
- Step into a leadership role in an award-winning, community-focused practice.
- Lead both clinicians and a customer service team that families trust every day.
- Work close to home on the Northern Beaches with a balanced, non-burnout culture.
- Play a pivotal role in shaping the next chapter of Kids First Children’s Services.
How to Apply
We’d love to hear from you if you
- Have leadership experience in an allied health, paediatric community service or education setting.
- Are ready for a leadership role where your skills and values align.
- Want to be part of a practice where your impact is seen every day.
Learn more about this role on our website. Apply now via Linked In with your cover letter and CV, or call us for a confidential conversation at (02) 9938 5419.
Please note
This role requires specific skills, industry experience and professional knowledge. If your background does not match our criteria, we will be unable to consider your application.
- Job Details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Business Development, Management, and Health Care Provider
- Industries: Education
Note: This posting may indicate interest and activity; apply accordingly.
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Clinical Operations Manager employer: Kids First Children's Services
At Kids First Children's Services, located in the beautiful Northern Beaches of Sydney, we pride ourselves on being an exceptional employer that values care, kindness, and collaboration. Our supportive work culture fosters meaningful connections among our team of psychologists, occupational therapists, and other specialists, ensuring you have the resources and mentorship needed for professional growth. With a focus on work-life balance, including Early Finish Fridays and built-in admin time, we create an environment where you can thrive both personally and professionally while making a significant impact on the lives of children and their families.
Contact Details:
Kids First Children's Services Recruitment Team
