At a Glance
- Tasks: Lead the customer journey and enhance loyalty for Kia Australia.
- Company: Join Kia Australia, a global automotive brand focused on premium experiences.
- Benefits: Competitive salary, leadership opportunities, and a chance to shape customer experience.
- Other info: Be part of a dynamic team driving transformation in a leading automotive company.
- Why this job: Make a real impact on customer satisfaction and brand loyalty in the automotive industry.
- Qualifications: Strong leadership skills and experience in customer experience management.
The predicted salary is between 49500 - 60500 $ per year.
Kia Australia Pty Ltd seeks a strategic General Manager – Customer Experience to lead the end-to-end customer journey across Australia, from initial contact to long‑term ownership, building loyalty for a global automotive brand.
You will define the CX strategy, drive transformation, and partner with dealers and internal teams to deliver a premium, consistent customer experience across all touchpoints.
This executive role requires strong leadership and change‑management capabilities.
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Head of Customer Experience – Australia in Sydney employer: Kia Australia Pty Ltd
As the Head of Customer Experience & Transformation, you will join a dynamic team in the heart of New York City, where innovation meets collaboration. Our company prides itself on fostering a vibrant work culture that prioritises employee growth and development, offering unique opportunities to lead transformative projects that enhance customer satisfaction. With competitive benefits and a commitment to work-life balance, we are dedicated to creating a rewarding environment for our employees.
