Customer Experience Partner - Drive Feedback & Resolution in Brookvale

Customer Experience Partner - Drive Feedback & Resolution in Brookvale

Brookvale Full-Time On-site
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Keolis Downer Northern Beaches in Brookvale NSW is seeking an experienced Customer Experience, Business Partner to manage customer comms, feedback and complaints with prompt, consistent resolutions. Role supports two contract types, full-time or part-time, and involves liaison with staff, management, customers and unions.

You will log and track feedback, issue standard replies, investigate non-standard matters and report on trends to improve service quality while aligning with policies and

Customer Experience Partner - Drive Feedback & Resolution in Brookvale employer: Keolis Downer Northern Beaches

Keolis Downer Northern Beaches offers an exceptional work environment for bus drivers, especially those on a Working Holiday Visa. With competitive salaries ranging from $80,000 to $120,000 AUD, a generous sign-on bonus, and comprehensive training programs, employees can thrive while enjoying the stunning scenery of Sydney's Northern Beaches. The company fosters a supportive culture with opportunities for career advancement across Australia, making it an ideal choice for those seeking meaningful employment in a vibrant location.

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Contact Details:

Keolis Downer Northern Beaches Recruitment Team