At a Glance
- Tasks: Provide hands-on IT support and troubleshoot desktop systems in an exciting offshore environment.
- Company: Join Kent, a leading brand with over 100 years in the oil and gas industry.
- Benefits: Enjoy attractive salary, health programs, and a work/life balance-friendly workplace.
- Other info: Diverse and inclusive culture with great career development opportunities.
- Why this job: Make a real impact while working on major energy projects with a supportive team.
- Qualifications: Experience in enterprise IT support; oil & gas background preferred.
The predicted salary is between 62100 - 75900 $ per year.
- Overview
- The
Opportunity: Kent is seeking an experienced Offshore Desktop Support Technician to join our team during the hook-up and commissioning of a new offshore asset.
This FIFO role offers hands-on IT support across desktop systems, applications, and hardware, acting as the first point of contact for technical issues.
You’ll provide frontline troubleshooting, escalate complex matters, and collaborate with our Digital Services team to drive system improvements.
A background in enterprise IT support and ideally oil & gas experience is preferred.
We foster an environment where you are challenged professionally and empowered to take the lead in your career development with the support and guidance of our leaders.
We’re committed to ensuring every team member gains valuable experience and skills for their future.
Responsibilities
- Deliver hands-on support for desktop systems and peripheral devices, resolving incidents and technical issues.
- Escalate and follow up on advanced problems requiring specialist intervention.
- Provide basic user training to help staff troubleshoot common IT issues.
- Collaborate with the Digital Services team to implement system upgrades and performance improvements.
Benefits
- Attractive salary & benefits
- Work/Life balance friendly workplace
- Health & Wellbeing Program
- Employee Assistance Program
- Inclusion & Belonging Program
- Health insurance discount
- Work for a brand with over 100 years in the industry
- Great Culture | Safety Focused | Collaborative Team
- Opportunity to work on some of the largest projects in the energy sector
- Company and Diversity & Inclusion
We are committed to our diverse and inclusive community — a place where we can all be ourselves, thrive and develop.
As an Equal Opportunities Employer, we value applications from all backgrounds, cultures, and abilities.
We are a disability-friendly employer and can make adjustments to support you during recruitment.
Our vision for diversity, inclusion and belonging recognises that diversity and inclusion are catalysts for success and we aim to celebrate character across nationalities and backgrounds.
- Seniority level
- Mid-Senior level
- Employment type
- Full-time
- Job function
- Information Technology and Engineering
- Industries
- Oil and Gas
- Oil Extraction
- IT Services and IT Consulting
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Information Technology Technician employer: Kent
Kent is an exceptional employer, offering a unique opportunity to be part of the Ampol Future Fuels project in Lytton, which plays a vital role in sustaining Australia's fuel supply. With a strong focus on safety and a culture that values inclusion and belonging, employees benefit from competitive pay rates, an Employee Assistance Program, and opportunities for professional growth within a supportive team environment. Join us to make a meaningful impact while working alongside experienced professionals in a company with over 100 years of industry presence.
