Client Advisor - House of Kennedy Chatswood in Sydney

Client Advisor - House of Kennedy Chatswood

As a Client Advisor at House of Kennedy in Chatswood, you will play a pivotal role in delivering exceptional customer service and fostering strong client relationships. Your expertise in retail will contribute to the overall success of our store, ensuring that clients receive personalised attention and guidance in their purchasing decisions. This permanent, full-time position is ideal for individuals who are passionate about luxury retail and committed to providing a memorable shopping experience.

Responsibilities:

• Engage with clients to understand their needs and preferences, providing tailored product recommendations.
• Maintain an in-depth knowledge of the product range to effectively communicate features and benefits to clients.
• Assist clients with their purchases, ensuring a seamless and enjoyable shopping experience.
• Support visual merchandising efforts to maintain an appealing store environment.
• Handle customer inquiries and resolve any issues promptly and professionally.
• Achieve individual and team sales targets while contributing to the overall success of the store.
• Participate in training and development opportunities to enhance product knowledge and sales skills.

Qualifications:

• Previous experience in a retail environment, preferably in luxury goods or fashion.
• Strong interpersonal and communication skills, with a focus on customer service.
• Ability to work effectively in a team and independently.
• A passion for the retail industry and a keen interest in luxury products.
• Basic computer skills for processing sales and managing inventory.

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