Kennedy Reid partners with a leading Australian fashion retail group to recruit a Customer Experience Manager for their Rosebery Head Office. This role leads five Customer Experience Representatives across phone, live chat and email, ensuring each brand's voice is reflected while driving service delivery and team performance.
Reporting to the Group General Manager, you will coach and develop your team, manage service performance and collaborate with Retail, Digital, Logistics, Finance and IT to
Fashion Retail Customer Experience Leader at HQ in Sydney employer: Kennedy Reid
Join a dynamic insurance brokerage that values collaboration and professional growth in a hybrid NSW environment. With a strong focus on employee development, you will have access to ongoing training and mentorship opportunities while enjoying a supportive work culture that prioritises client relationships and teamwork. This role not only offers competitive benefits but also the chance to make a meaningful impact in the SME and commercial insurance sector.
