Customer Due Diligence Specialist in Melbourne

Customer Due Diligence Specialist in Melbourne

Melbourne Full-Time On-site
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The Company

Our client is a highly regarded global financial services organisation with a strong focus on risk, compliance and operational excellence. They offer a professional, collaborative environment where experienced specialists can contribute to meaningful financial crime initiatives.

The Role

  • Review complex KYC, CDD and remediation activities completed by analysts
  • Assess alerts and escalations, providing clear risk-based recommendations
  • Coach and guide analysts through constructive feedback and technical support
  • Maintain and update CDD procedures, checklists, controls and process documentation
  • Support the rollout of new AML, KYC and operational initiatives across the team
  • Partner with Financial Crimes Compliance, Client Operations and other key stakeholders
  • Contribute to audits, controls testing, reporting and regulatory review activities
  • Translate regulatory and policy changes into practical BAU processes

About You

  • Bring a minimum of 2 years of experience across KYC, CDD, AML or financial crime operations
  • Demonstrate strong knowledge of Australian AML/CTF requirements and customer due diligence obligations
  • Show experience reviewing complex cases, handling escalations and providing feedback to analysts
  • Communicate confidently with stakeholders and apply sound judgement to risk-based decisions

Highly regarded (but not essential)

  • Bring experience from a major bank, financial institution or complex remediation environment
  • Demonstrate experience writing or updating policies, procedures, controls or operational guidance

Why You'll Love This Role

  • Earn $75 to $90 per hour plus super
  • Join a 12-month assignment with an immediate start
  • Operate as a trusted CDD subject matter expert
  • Help shape procedures and prepare the team for upcoming AML regulatory changes
  • Work closely with experienced financial crime and client operations stakeholders

Customer Due Diligence Specialist in Melbourne employer: Kennedy Reid

Join a dynamic insurance brokerage that values collaboration and professional growth in a hybrid NSW environment. With a strong focus on employee development, you will have access to ongoing training and mentorship opportunities while enjoying a supportive work culture that prioritises client relationships and teamwork. This role not only offers competitive benefits but also the chance to make a meaningful impact in the SME and commercial insurance sector.

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Contact Details:

Kennedy Reid Recruitment Team