Bank Teller | Customer Service Officer - Part Time
Echuca VIC | $36.81 per hour + super | 19.5 hours per week
About the Opportunity
Kennedy Reid is partnering with one of Australia's leading financial services organisations to recruit a friendly, professional and customer-focused Bank Teller / Customer Service Officer to join their branch team in Echuca.
This is a fantastic opportunity for someone who enjoys working with people, delivering exceptional customer service and building meaningful relationships within the local community. Whether you have previous banking experience or come from a strong retail, hospitality or customer service background, we would love to hear from you!
The Role
As a Bank Teller / Customer Service Officer, you will be the welcoming face of the branch, assisting customers with their everyday banking needs while ensuring a positive and professional experience.
Your key responsibilities will include:
- Providing friendly, efficient and professional face-to-face customer service.
- Assisting customers with everyday banking enquiries and transactions.
- Processing deposits, withdrawals and other financial transactions accurately.
- Handling cash and maintaining a high level of attention to detail.
- Supporting customers with digital banking services and self-service options.
- Identifying customer needs and referring suitable banking products and services to relevant team members.
- Building positive relationships with customers and colleagues.
- Following banking procedures, privacy requirements and compliance standards.
- Contributing to a supportive and high-performing branch environment.
About You
We are looking for someone who is approachable, reliable and genuinely passionate about helping customers.
To be successful, you will ideally have:
- Previous experience in customer service, retail sales, hospitality, banking or a similar customer-facing environment.
- Excellent communication and interpersonal skills.
- A friendly, confident and professional presentation.
- Strong attention to detail and the ability to handle transactions accurately.
- Experience handling cash or processing payments (highly regarded).
- Confidence using computers and learning new systems.
- A proactive attitude and willingness to assist customers.
- The ability to work collaboratively in a team environment.
- Availability to work part-time hours within branch operating requirements.
- Full Australian working rights.
Previous banking experience is advantageous but not essential. We encourage applications from candidates with strong retail, customer service or cash-handling backgrounds who are looking to develop their careers in financial services.
What's on Offer?
- Competitive hourly rate of $36.81 + superannuation.
- Part-time opportunity offering 19.5 hours per week.
- Opportunity to gain valuable experience with a major Australian banking organisation.
- Supportive and professional team environment.
- Exposure to banking operations, financial products and customer service.
- An opportunity to build your experience within the financial services industry.
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Bank Teller | Customer Service Officer - Part Time in Echuca employer: Kennedy Reid
Join a dynamic insurance brokerage that values collaboration and professional growth in a hybrid NSW environment. With a strong focus on employee development, you will have access to ongoing training and mentorship opportunities while enjoying a supportive work culture that prioritises client relationships and teamwork. This role not only offers competitive benefits but also the chance to make a meaningful impact in the SME and commercial insurance sector.
