Kennedy Reid is seeking a reliable Customer Service Representative to join our busy call centre team in Norwest, NSW. This contract role requires strong communication and a proven customer service background, with experience from call centres, retail, or other customer-facing roles.
Key responsibilities include handling inquiries, driving issues to resolution, and delivering fast service across phone, email, and online channels. Hybrid/WFH available after probation with hours Mon-Fri.
Customer Care Specialist - Hybrid & Fast-Paced Support employer: Kennedy Reid
Join a dynamic insurance brokerage that values collaboration and professional growth in a hybrid NSW environment. With a strong focus on employee development, you will have access to ongoing training and mentorship opportunities while enjoying a supportive work culture that prioritises client relationships and teamwork. This role not only offers competitive benefits but also the chance to make a meaningful impact in the SME and commercial insurance sector.
