The Onboarding Officer plays a key role in coordinating thesuccessful onboarding of equipment, services, and team members to customersites. This role works closely with operations and commercial teamsto manage onboarding requirements, including customer onboarding platforms,employee details, service records, risk assessments, and other requireddocumentation.
A key part of the role is ensuring Kennards Hire isregistered on the correct customer onboarding portals and that allregistrations, licences, and records are kept up to date and compliant.
This role requires you to;
Coordinate the onboardingof equipment, vehicles, and team members to customer sites, ensuring allrequirements are met.
Manage customer onboardingdocumentation and portals, ensuring information is accurate, compliant,and up to date.
Work closely with SiteManagers, Project Managers, Business Development teams, and branchoperations to support customer requirements and resolve onboarding issues.
Monitor and maintainKennards Hire registrations across customer onboarding platforms.
Provide clearcommunication and guidance to internal teams regarding onboardingprocesses and requirements.
Identify opportunities toimprove systems, processes, and overall onboarding efficiency.
Uphold Kennards Hirevalues while maintaining a strong commitment to safety, compliance, andteamwork.
Why Kennards Hire?
Family-ownedsince 1948, Kennards Hire is the largest family-owned equipment hire company inAustralia and New Zealand, with 2,000+ team members across 200+ locations.
Ourgoal is simple: to be the best hire company in the world by backing our peopleand making our customers' jobs easy.
Whenyou join Kennards, you're part of a team that genuinely supports each other. Werecognise contribution with benefits that matter:
- Profit sharebonuses
- Discountedequipment hire for personal projects
- Paid parentalleave for primary and secondary carers
- Leave conversionoptions for better work–life balance
- Salary continuance insurance & additional 1% superannuationafter 5 years
- Salary sacrificeoptions
- WHEREFIT health,fitness and lifestyle discounts
So, whether you're starting out, switching roles,changing industries or ready to make your next career move, With Kennards Hire YouCan.
Onboarding Officer - KMP in Brisbane employer: Kennards Hire
At Kennards Hire, we pride ourselves on being a family-owned business that values our team members and their growth. With over 200 branches across Australia and New Zealand, we offer a supportive work culture, comprehensive training, and numerous employee benefits, including profit sharing and long-term service rewards. Join us to be part of a dedicated team where your contributions are recognised and you can develop your career in a dynamic environment.
