At a Glance
- Tasks: Provide hands-on IT support and manage technology across our offices.
- Company: Join a top 20 accounting firm in Australia, recognised as a Great Place to Work.
- Benefits: Enjoy professional growth, interstate retreats, and modern workplaces with state-of-the-art tech.
- Other info: Dynamic environment with opportunities for career advancement and community service.
- Why this job: Make a real impact while supporting innovative technology and contributing to team success.
- Qualifications: 3-5+ years of IT experience, strong Microsoft 365 skills, and a service-oriented mindset.
The predicted salary is between 67500 - 82500 $ per year.
At Kelly+Partners, we operate with one clear mission: "to help our people, Private Business Owners, and the communities we work in Be Better Off".
We are committed to providing personal and professional growth opportunities to ensure all our team members are set up for a fulfilling and successful future.
- About Kelly+Partners
- Top 20 accounting firm in Australia
- Certified Great Place to Work 3 years running
- Winner of the Australian Business Awards for Employer of Choice 2022
- Awarded one of Australia’s Best Workplaces for Women 2023
- Established in 2006 and growing at over 30% per annum
Why Join Us?
Benefits
In addition to working in an organisation that is committed to offering the best services and opportunities to both our clients and our team, you will also have access to the following benefits:
- Diverse role and opportunity to grow your skills and values continued professional learning – we are professional services after all!
- Interstate retreats and company events
- Modern, bright workplaces with state-of-the-art technology
- Employee Assistance Program
- Paid Community Service Leave
The Role
We're looking for a proactive IT Support professional to join our growing team and play a hands‑on role in supporting our people, technology, and day-to-day operations across our offices.
This is a practical, action-oriented position where you'll help keep systems running efficiently while contributing to the continued growth of Kelly+Partners.
- What You’ll Do
- Provide hands‑on IT support to Partners, managers, and staff across our offices
- Build strong working relationships with Partners to understand technology needs and ensure reliable support
- Administer and support Microsoft 365, including user provisioning, licensing, security, and collaboration tools
- Manage endpoints (Windows laptops/desktops), onboarding/offboarding, and equipment setup
- Coordinate with third‑party IT vendors and managed service providers
- Support IT aspects of new office onboarding and integrations
- Assist with cybersecurity best practices, including MFA, endpoint protection, and access controls
- Support practice management, document management, and collaboration platforms
- Manage IT requests using a ticket‑based support model
• Support AI and automation initiatives, including
- User access and permissions for AI tools (e. g., Copilot, AI research tools, automation platforms)
- Ensuring security, licensing, and compliance requirements are met
- Assisting with rollout, configuration, and user support for AI‑enabled tools
- Maintain IT documentation, procedures, and operational records
Who You Are
- 3–5+ years of hands‑on IT experience, preferably in professional services
- Strong experience with Microsoft 365, Windows OS, user access, and licence administration
- Comfortable supporting Partners and senior stakeholders
- Familiar with cloud‑based Saa S environments
- Experience working with external IT vendors / MSPs
- Strong experience using ITSM/ticketing systems
- Good understanding of AI-enabled workplace tools and how they are deployed and supported
- Solid grasp of cybersecurity fundamentals
- Strong communication skills and a service‑oriented mindset
- Organised, reliable, and execution‑focused
- A valid Australian Driver’s Licence
- #J-18808-Ljbffr
IT Operations Specialist in Sydney employer: Kelly+Partners Accountants
At Kelly+Partners Bendigo, we pride ourselves on being an exceptional employer, recognised as one of Australia’s Best Workplaces for Women in 2023 and awarded Employer of Choice in 2022. Our supportive work culture fosters personal and professional growth, offering ongoing training and genuine career progression opportunities within a modern office environment. Join our collaborative team as a Bookkeeper and make a meaningful impact while enjoying the benefits of a convenient location and a commitment to your success.
Contact Details:
Kelly+Partners Accountants Recruitment Team
