The Company
KE Select has exclusively partnered with Malvern Panalytical in the search for their next Customer Service Engineer to be based in Sydney. Malvern Panalytical is a global analytical instrument manufacturer and supplier. Their products are used in a wide range of industries to better understand the chemical, physical and structural aspects of the materials tested. They are looking for an experienced Customer Service Engineer to join their team, in this key customer-facing position. The instruments are complex scientific systems and will allow the successful applicant to develop and grow skills in the following areas: high-voltage electronics, precision mechanical devices (goniometers/precision optics), vacuum/gas/air systems, water-cooling, small-scale robotics, electronics and PC-based operating systems and applications.
The Role
A permanent, full-time position, is available for a Customer Service Engineer. The role will involve installation, commissioning, calibration and preventative maintenance on all instruments – including XRF, XRD and SPE. Extensive travel is to be expected in this role (up to 80%), including local, interstate, and international travel (NZ, PNG, New Caledonia). While this role is a Monday – Friday opportunity, several nights away each week can be expected and some weekends.
- Representation of the company in a key customer-facing position
- Work on commissioning systems for customers as well as installation at customer sites
- On-site maintenance and repair of all instrumentation
- Promote company services to the client base
- Flexibility to respond to break-down calls as required
About You
- Advanced diploma or above in Electronics/Mechanical discipline
- Excellent electro-mechanical skills are required to be successful in this role
- A radiation safety license would be advantageous
- Experience with X-Ray instrumentation would be an advantage
- Previous field service experience
- Valid Australian driver’s license
- Full working rights in Australia
Benefits
- Competitive salary package
- Car Allowance
- Allowance for overnight travel
- Extensive training and development
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Customer Service Engineer | Field Service Engineer in Sydney employer: KE Select
KE Select is an exceptional employer that values innovation and employee development, offering a dynamic work culture where your contributions directly impact the success of our clients. With a focus on professional growth, we provide comprehensive training and support for our Field Service Engineers, ensuring you thrive in your role while enjoying the flexibility of working from home and travelling across beautiful locations like Victoria and Tasmania. Join us to be part of a team that prioritises customer service excellence and fosters a collaborative environment.
