At a Glance
- Tasks: Install, service, and troubleshoot woodworking machinery while providing top-notch customer support.
- Company: KDT Australia, a leading supplier of woodworking machinery with a strong national presence.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Other info: Permanent full-time role with excellent career growth opportunities.
- Why this job: Join a dynamic team and make a real impact in the woodworking industry.
- Qualifications: 2+ years in Electrical or Mechatronics with experience in woodworking machinery.
The predicted salary is between 54000 - 66000 $ per year.
KDT Australia (formerly Leda Machinery Australia) is a leading national supplier of woodworking and panel processing machinery. Established in 1992, we have grown into a well-established national business with showroom and warehouse facilities in Adelaide, Melbourne, Brisbane and Sydney. We supply a range of KDT machinery including CNC routers, edge banders, panel saws and automated panel processing equipment, backed by our national sales and service team. Our business has been built on long-term customer relationships, quality machinery and reliable after-sales support.
We are looking for a driven and tech savvy Service Technician to join our growing team with opportunities available in Queensland. This is a hands-on role working directly with our customers to install, service, maintain and troubleshoot woodworking machinery.
Main Duties & Responsibilities
- Examining and testing machines, equipment and control systems to diagnose faults.
- Adjusting, repairing and replacing worn and defective parts and wiring, and maintaining machine, equipment and instruments.
- Reassembling, test operating and adjusting equipment.
- Advising users of correct operating procedures to prevent malfunctions.
- Installing electronic equipment and control systems.
- Applying knowledge of electrical, electronic, mechanical, hydraulic and pneumatic principles in commissioning and maintaining control systems.
- Following all company standards and procedures as currently documented.
- Providing an excellent example of customer service on all levels for the company.
- Managing workflow of all service requests using Microsoft Dynamics.
- Identifying customer requirements and passing potential sales opportunities to our sales team.
Essential Skills & Qualifications Required
- Applicants will need to possess at least two years recent experience in Electrical or Mechatronics background with trade/diploma qualifications.
- A minimum of 2 years experience on panel-based woodworking machinery would be highly valued.
- Good knowledge of concepts, principles and practices of electrical/mechanical systems.
- Current Drivers Licence.
- Strong organizational skills.
- Exceptional verbal/written communication and customer service skills.
- Professional presentation.
- Able to read and understand technical documentation, drawings, manuals and OEM guides.
This is a permanent full-time position in a growing business with a base salary of between $90,000 and $120,000 commensurate with skills and experience. Opportunities for professional development and career advancement are available in a supportive and dynamic work environment.
Field Service Technician in Brisbane employer: KDT Australia Pty Ltd
KDT Australia Pty Ltd is an excellent employer, offering a dynamic work environment in Queensland where you can thrive as a Field Service Technician. With a strong emphasis on professional development and customer satisfaction, employees benefit from ongoing training and support, fostering both personal and career growth. Join a team that values innovation and quality service in the woodworking machinery industry.
