At a Glance
- Tasks: Manage customer accounts, coordinate services, and identify growth opportunities in fire protection.
- Company: Established fire services organisation with a supportive, family-oriented culture.
- Benefits: Opportunity to grow accounts, develop new business, and work in a dynamic environment.
- Other info: Sydney Metro-based role with a focus on customer engagement and project oversight.
- Why this job: Make a real impact by building relationships and solving problems in the fire industry.
- Qualifications: Experience in account management or customer service; strong communication and organisational skills.
The predicted salary is between 79515 - 97185 $ per year.
- Account Manager (Fire Services) - Leading Brand - Near Parramatta
- Established customer portfolio with strong opportunity to grow accounts
- Customer-facing role combining account management, service coordination & busine
- Join a supportive, family-oriented team in the fire protection industry
- Account Manager – Fire | Parramatta & Western Sydney
Build relationships. Grow a portfolio. Make your mark in the Fire Protection Servicesindustry.
The Opportunity Are you a fire industry professional who enjoys building relationships, solving problems and being out in front of customers?
Join an established fire services organisation as an
Account Manager , managing an existing portfolio of Sydney Metro customers while helping grow the business.
You’ll be the person customers know they can call — coordinating service requirements, keeping projects moving, identifying opportunities and making sure customers receive a high level of service.
This is a varied, customer-facing role combining account management, service coordination, business development and project oversight .
- What You’ll Do
- Manage and develop an established customer portfolio.
- Build strong, long-term relationships with key customers.
- Meet customers regularly and understand their needs and upcoming requirements.
- Coordinate service works, inspections, upgrades and projects.
- Work closely with technicians, subcontractors and internal teams.
- Identify upselling, renewal and new business opportunities.
- Prepare quotations and tenders for additional works and contracts.
- Support customers with AFSS and compliance requirements.
- Conduct building inspections, quality checks and defect identification where required.
- Help ensure works meet contractual, regulatory and company requirements.
- What We’re Looking For
- We’re open to candidates from
Account Management, Customer Service, Service Coordination, Sales, Business Development, Project Management or technical fire backgrounds.
You’ll bring
- Fire industry experience
- Strong customer relationship and communication skills
- Commercial awareness and a proactive approach
- Experience coordinating service, projects or maintenance
- Confidence dealing with customers and key stakeholders
- Strong organisation and problem-solving skills A current driver’s licence and White Card
A relevant trade, diploma or industry qualification will be highly regarded.
FPAS/FSA and other fire industry certifications are advantageous, but not essential.
Why Join?
- Established fire services organisation
- Existing customer portfolio
- Strong opportunity to grow accounts and develop new business
- Customer-facing role with plenty of variety
- Supportive, family-oriented team
- Sydney Metro-based position
If you’re someone who enjoys getting out to meet customers, understanding their business and finding ways to help , this could be a great opportunity to take your fire industry experience into a broader commercial role.
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Account Manager (Fire Services) – Near Parramatta in Sydney employer: Katz Recruitment
Join a globally recognised organisation in Brisbane that values safety, accuracy, and exceptional customer service. As a Service Technician, you'll benefit from a supportive work culture that encourages teamwork and offers ample opportunities for professional growth and development. With a focus on training and commissioning, you'll play a vital role in enhancing customer satisfaction while enjoying the unique advantages of working in a vibrant city known for its strong community spirit.
