Hosaku Windsor is an acclaimed Japanese dining destination in Melbourne, renowned for authentic cuisine, refined atmosphere, and exceptional hospitality. We believe every guest deserves an unforgettable experience — and you will be the guardian of that standard.
The Role
As Restaurant Supervisor, you will lead our front-of-house team, ensuring flawless service, warm hospitality, and seamless daily operations. You will set the tone for our guests and our team, embodying elegance, efficiency, and genuine care.
Your Responsibilities
- Lead by example in delivering premium service to every guest
- Supervise service flow, seating, reservations, and staff performance
- Train, mentor, and empower team members; foster a culture of excellence
- Manage guest relations — welcome, attend to needs, resolve concerns with grace
- Maintain strict compliance with hygiene, food safety, and workplace standards
- Coordinate with kitchen to ensure perfect timing and order presentation
- Support inventory, cost control, and operational improvement
What You Bring
- Minimum 2 years hospitality supervisory experience; fine dining/Japanese cuisine background highly regarded
- Poised, professional demeanor with impeccable communication skills
- Deep understanding of guest experience — you anticipate needs before they ask
- Ability to thrive in fast-paced, high-standard environments
- Fluent English; Japanese or Mandarin language skills are a strong advantage
- Right to work in Australia; flexible availability including nights, weekends, public holidays
Why Join Us
- Attractive remuneration package reflective of experience
- Superannuation + performance incentives
- Elegant, respectful, and supportive workplace culture
#J-18808-Ljbffr
Restaurant Supervisor employer: Kashiwa Pty Ltd
At Hosaku Windsor, we pride ourselves on fostering a vibrant and inclusive work culture that values excellence in service and teamwork. As a Fine-Dining Front-of-House Supervisor, you will not only lead a passionate team but also enjoy opportunities for professional growth in the heart of Melbourne's culinary scene. With competitive benefits and a commitment to employee development, we ensure that your career flourishes while you create memorable dining experiences for our guests.
