Hosaku Windsor is an acclaimed Japanese dining destination in Melbourne, renowned for authentic cuisine, refined atmosphere, and exceptional hospitality. We believe every guest deserves an unforgettable experience — and you will be the guardian of that standard.
The Role
As Restaurant Supervisor, you will lead our front-of-house team, ensuring flawless service, warm hospitality, and seamless daily operations. You will set the tone for our guests and our team, embodying elegance, efficiency, and genuine care.
Your Responsibilities
* Lead by example in delivering premium service to every guest
* Supervise service flow, seating, reservations, and staff performance
* Train, mentor, and empower team members; foster a culture of excellence
* Manage guest relations — welcome, attend to needs, resolve concerns with grace
* Maintain strict compliance with hygiene, food safety, and workplace standards
* Coordinate with kitchen to ensure perfect timing and order presentation
* Support inventory, cost control, and operational improvement
What You Bring
* Minimum 2 years hospitality supervisory experience; fine dining/Japanese cuisine background highly regarded
* Poised, professional demeanor with impeccable communication skills
* Deep understanding of guest experience — you anticipate needs before they ask
* Ability to thrive in fast-paced, high-standard environments
* Fluent English; Japanese or Mandarin language skills are a strong advantage
* Right to work in Australia; flexible availability including nights, weekends, public holidays
Why Join Us
* Attractive remuneration package reflective of experience
* Superannuation + performance incentives
* Elegant, respectful, and supportive workplace culture
Application
Submit your Resume and brief introduction to:
We review applications on an ongoing basis — early applications are encouraged.
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Fine-Dining Front-of-House Supervisor – Service Lead in Melbourne employer: Kashiwa Pty Ltd
At Hosaku Windsor, we pride ourselves on fostering a vibrant and inclusive work culture that values excellence in service and teamwork. As a Fine-Dining Front-of-House Supervisor, you will not only lead a passionate team but also enjoy opportunities for professional growth in the heart of Melbourne's culinary scene. With competitive benefits and a commitment to employee development, we ensure that your career flourishes while you create memorable dining experiences for our guests.
