At a Glance
- Tasks: Lead daily operations and manage a dynamic team at our car wash.
- Company: Join Karrinyup Car Wash, a growing business in Western Australia.
- Benefits: Competitive salary, inclusive culture, and opportunities for career growth.
- Other info: Be part of a positive team in a fast-paced environment.
- Why this job: Make an impact by delivering excellent customer service and driving sales.
- Qualifications: 3+ years in retail management with strong leadership skills.
The predicted salary is between 47250 - 57750 $ per year.
As Karrinyup Car Wash continues to grow, we are seeking an experienced Retail Manager to lead the day-to-day operations of our car wash and detailing outlet.
This is a customer-facing leadership role responsible for managing teams, ensuring service excellence, driving sales and executing smooth operational performance.
Key responsibilities
- Oversee daily operations of the car wash and detailing outlet.
- Lead and manage frontline staff, including detailers, cashiers and service coordinators.
- Ensure high standards of customer experience and satisfaction.
- Manage stock levels, procurement, inventory control and vendor relationships.
- Monitor and improve KPIs including revenue, customer retention, service times and feedback scores.
- Handle customer issues, resolve complaints and ensure timely service delivery.
- Implement marketing campaigns, upsell services and drive customer engagement.
- Maintain compliance with safety, hygiene and quality protocols.
About you
- Minimum 3+ years of retail or service outlet management experience.
- Prior experience in the automotive, hospitality or franchise operations space will be highly regarded.
- Strong people management and team leadership skills.
- Proven track record of hitting sales and customer service targets.
- Excellent communication and interpersonal skills.
- Basic proficiency in POS systems, scheduling tools and MS Office and/or Google Workspace.
About us
Karrinyup Car Wash is a vehicle wash, detailing, services and retail business based in Karrinyup, Western Australia.
With a growing team and customer base, we are seeking an experienced Retail Manager to lead the day-to-day operations of our car wash and detailing business and to foster a positive, inclusive workplace culture.
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Retail Manager employer: Karrinyup Car Wash Pty Ltd
Karrinyup Car Wash is an exceptional employer that prioritises a positive and inclusive workplace culture, making it an ideal environment for the Retail Manager role. With a focus on employee growth and development, we offer opportunities for team leadership and operational excellence while ensuring high standards of customer satisfaction. Located in the vibrant community of Karrinyup, our growing business provides a dynamic setting where you can thrive and make a meaningful impact.
Contact Details:
Karrinyup Car Wash Pty Ltd Recruitment Team
