At a Glance
- Tasks: Support individuals with barriers to employment in achieving meaningful work.
- Company: Join genU, a profit-for-purpose organisation focused on inclusivity.
- Benefits: Salary packaging, extra leave, discounts, and wellbeing support.
- Other info: Diverse and supportive workplace with opportunities for personal growth.
- Why this job: Make a real difference in people's lives while building your career.
- Qualifications: Strong communication skills and experience in customer service or recruitment.
The predicted salary is between 47250 - 57750 $ per year.
MatchWorks is looking for an Employment Coach who is passionate about supporting people with disability, injury, illness, or other vocational barriers on their journey to meaningful employment through the Inclusive Employment Australia (IEA) program. You’ll build strong relationships with participants, understand their skills, experience, and goals, and provide practical, personalised support to help them become job ready and achieve sustainable employment outcomes.
As part of genU we’re a profit-for-purpose organisation. Our focus at MatchWorks is to remove barriers to employment and help job seekers to find meaningful work and support them to sustain employment and build careers. We do this through programs and initiatives including our government-funded Inclusive Employment Australia (IEA) and Workforce Australia services.
What you’ll do
- Work with your participants to understand their strengths and goals to match them with the right employment opportunities.
- Bridge the gap between job seekers and local employers by promoting their unique skills and strengths.
- Link participants with training, health, and community supports for long‑term success.
- Support participants to develop practical career plans that unlock their potential and boost confidence.
What you’ll bring
- Highly developed communication skills to provide relevant supports to participants and external stakeholders.
- Ability to provide accurate and timely documentation and compliance records in accordance with Workforce Australia requirements.
- A collaborative team member who brings professionalism, positivity, and a mature approach to teamwork.
- Experience in a customer service, recruitment or employment consultancy setting.
- Proficiency in Microsoft Office and case management systems.
Why you’ll love working at genU
- Salary packaging - up to $15,900 tax-free plus meal/entertainment benefits.
- Extra Leave - 13 days personal leave/10 days wellbeing leave plus your 20 days of annual leave.
- Purchased leave options - the ability to buy additional annual leave to support work-life balance and flexibility.
- Discounts - savings at 450+ retailers including Coles, Woolworths & JB Hi-Fi.
- University Study Discount - Enjoy a 25% fee reduction for undergraduate and postgraduate courses at Torrens University.
- Wellbeing support - 24/7 access to a holistic employee assistance program.
- Referral bonus - bring great people with you and be rewarded.
You can view the full position description on the genU careers page.
We are committed to ensuring an accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact our Talent Team.
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