At a Glance
- Tasks: Support job seekers with tailored coaching and retention strategies for workplace success.
- Company: Join MatchWorks, a leader in employment services with a focus on inclusivity.
- Benefits: Enjoy competitive salary, salary packaging, extra leave, and discounts at major retailers.
- Other info: Flexible work-life balance with opportunities for professional growth and wellbeing support.
- Why this job: Make a real difference in people's lives while building strong relationships.
- Qualifications: Experience in customer service or employment support; great communication skills required.
The predicted salary is between 65957 - 71195 $ per year.
Location: Yugambeh Country - Springwood
Salary: $65,957 - $71,195 + Superannuation + NFP salary packaging benefits
Employment status: Permanent, Full-time
Leave benefits include:
- 20 days Annual Leave
- 13 days Personal Leave plus an additional 10 paid Wellbeing Days each year
Hey you! MatchWorks is looking for a Post Placement Support Consultant who partners closely with participants, employers and internal teams to proactively address barriers, strengthen workplace success, and drive sustainable, long-term employment outcomes through tailored support and retention strategies.
At Matchworks, we support you for all of your employment and recruitment needs as a leading provider of job seeker and disability employment services.
What you’ll do
- Be on the ground, providing hands-on coaching and guidance at the workplace.
- Build strong, supportive relationships with participants and employers.
- Create personalised retention plans that keep participants thriving at work.
What you’ll bring
- A knack for building rapport with a variety of people, with a considered and friendly communication style.
- An ability to think on your feet and offer practical solutions.
- Organised and reliable approach, with a knack for juggling multiple tasks and deadlines.
- Experience in a customer service, retail, hospitality or employment support setting.
- Proficiency in Microsoft Office and similar systems.
- Proficiency in speaking Vietnamese, or experience working with people who speak English as a second language.
Why you’ll love working at genU and Matchworks
- Salary packaging- up to $15,900 tax-free plus meal/entertainment benefits
- Purchased leave options- the ability to buy additional annual leave to support work-life balance and flexibility.
- Extra leave– 13 days of personal leave and 10 wellbeing days per year.
- Discounts- savings at 450+ retailers including Coles, Woolworths & JB Hi-Fi
- University Study Discount- Enjoy a 25% fee reduction for undergraduate and postgraduate courses at Torrens University.
- Wellbeing support- 24/7 access to a holistic employee assistance program
- Referral bonus- bring great people with you and be rewarded
We are committed to ensuring an accessible recruitment experience. If you need any adjustments or have specific accessibility requirements at any stage of the process, please contact Alan Zana.
Post Placement Support Consultant in Brisbane employer: Karingal
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